The Investigator's Toolkit: Essential Skills for Conducting a Workplace Investigation

When workplace infractions arise, particularly those that necessitate organisational responses such as disciplinary action, conducting an effective and legally sound investigation becomes essential. The integrity of your organisation’s defence against potential litigation hinges on the quality of this investigation.

Regardless of your role—be it a line manager, supervisor, HR professional, or business owner—you play a crucial part in this process. A well-executed investigation not only addresses the immediate issue but also reinforces a culture of accountability and fairness within the workplace. In this practical training session, we will explore the key steps involved in conducting a successful, fair, and legally defensible workplace investigation.

TOPICS TO BE COVERED

DAY 1

• What circumstances warrant an investigation
  
• Stages of an investigation
  
• Am I the right investigator?
  
• Principles of Natural Justice
  
• Review of key judgments
  
• The right to a fair investigation
  
• The rule against bias
  
• The difference between an investigation vs. discipline meeting
  
• The steps involved in conducting an investigation
  
• Managing combative and uncooperative persons of interest
  
• Activity: Analyse the evidence

DAY 2

• Tense and terminology of the report
• Uniformity in the report
  
• Making recommendations: The do's and dont's
  
• Activity: Report Writing
  
• Evidence management and storage

Dates: Wednesday, 12th & Friday, 14th March 2025 | Time: 8:00 a.m. - 12:00 noon (each day)

Cost (per person): $1,600.00 plus vat (ECA Members) | $2,240.00 plus vat (Non-Members)