The concept of Industrial Relations encompasses elements such as wages, benefits, work hours, job security, and other employment terms impacting the well-being of employees, including new concepts like remote work. In contemporary human resource management, the definition of industrial relations now entails a comprehensive examination of labour-management issues within the context of both human resources planning and organisational effectiveness.
Understanding Industrial Relations is essential for HR professionals as they influence the overall work environment, employee morale, and the organisation's ability to attract and retain talent. This is especially pertinent in companies where the HR function is managed by a single individual. A sound understanding of industrial relations enables HR professionals to navigate complexities, uphold legal standards, avoid mistakes, and contribute to the overall success of the organisation.
"A Professional Guide to Clear and Compliant Communication"
In part one of our programme, we will delve into Investigative and Disciplinary Letters, which are fundamental components of HR and IR communication.
Written communications in Industrial Relations carries significant legal weight. Mistakes or ambiguities can lead to a poor representation of yourself and your organisation, misinterpretation, grievances, and legal disputes. By participating in this training intervention, you will gain the knowledge and skill necessary to create clear, concise letters that adheres to the Principles and Practices of Good Industrial Relations and that are legally sound.
Stepping into a managerial role is a significant milestone in one's career, bringing new responsibilities and challenges. Supervisors play a crucial role in shaping team performance, fostering a positive work environment, empowering team members, and driving the overall success of the organization. This program is tailored to equip participants with the essential skills, knowledge, and tools to thrive in their new role and make a lasting impact.
Attendees will explore the essential elements of management and leadership, and gain the confidence and skills to lead their teams effectively, manage challenges, and set a strong foundation for future growth.
When workplace infractions arise, particularly those that necessitate organisational responses such as disciplinary action, conducting an effective and legally sound investigation becomes essential. The integrity of your organisation’s defence against potential litigation hinges on the quality of this investigation.
Regardless of your role—be it a line manager, supervisor, HR professional, or business owner—you play a crucial part in this process. A well-executed investigation not only addresses the immediate issue but also reinforces a culture of accountability and fairness within the workplace. In this practical training session, we will explore the key steps involved in conducting a successful, fair, and legally defensible workplace investigation.
Harassment is sadly common in many jobs and can take many different forms. It is crucial to demystify harassment and train your supervisory and leadership teams in order to successfully address this problem. In order to avoid harassment claims and to prevent predatory behaviours from becoming established in your company, it is imperative that you take a proactive approach.
This programme was developed especially for supervisors, managers, IR and HR professionals and business owners. It will provide you with the knowledge and abilities required to create and maintain a respectful and safe workplace environment.
An important skill that is crucial in forming relationships in both the personal and professional spheres is emotional intelligence (EI). It entails having the ability to understand, manage, and effectively leverage one's emotions. EI has become the skill that for all managers and supervisors in today's fast-paced, siloed and technologically driven workplace must master.
This intense and practical course is intended for supervisors and managers who wants to improve their interpersonal skills and build resilience and re-connect with oneself.
