In-House Training Do you prefer to train your staff onsite (or online)? Our in-house training solution allows you to conduct training where you want, when you want, and how you want. Contact us to request a customised training or select from our list of current in-house specials, listed below. Our in-house specials are designed to help you achieve your talent and organisational development goals at only a fraction of the cost! AVAILABLE IN-HOUSE SPECIALS Leading A Multigenerational Team LEADING A MULTIGENERATIONAL TEAM Availability: This special must be purchased and conducted between July to September 2024 to secure special pricing belowTraining Dates and Times: Flexible, based on company requirements Request This Training Description With as many as five (5) distinct generations in today’s workplace, leading a multigenerational team can mean new complexities and dynamics that require careful consideration and navigation. This comprehensive session will explore how your supervisors, managers, and organisational leaders – whether seasoned or new – can effectively manage and lead such diverse teams in order to stimulate individual performance and cultivate team cohesion. Topics to be Covered Understanding multi-generational team members (from boomers to genz's) Your role and responsibilities as line management Applying the 4 gentelligence practices as a leader What you should never say as a leader of a multigenerational team Foster team spirit and camaraderie among team members Activity: Case Study Terms and Cost This in-company special is designed to be delivered to individual companies for up to ten (10), or up to twenty (20) participants. This, therefore, allows some flexibility in tailoring the programme to the needs of your organisation. Up to 10 participants: $5,600.00 plus vat per organisationUp to 20 participants: $7,700.00 plus vat per organisation Call for non-member pricing Method: Virtual | Duration: 3 hours | Dates and Times: Flexible Mastering Difficult Conversations: A Step-by-Step Guide MASTERING DIFFICULT CONVERSATIONS: A STEP-BY-STEP GUIDE (Repeat Programme) Availability: This special must be purchased and conducted between July to September 2024 to secure special pricing belowTraining Dates and Times: Flexible, based on company requirements REQUEST THIS TRAINING Description When it comes to day-to-day workplace issues, do your line managers or supervisors feel uncomfortable or sometimes unprepared to have difficult conversations? Do you dread having conversations with your direct reports on matters about: Under-performanceBad attitudeChronic lateness or absenteeismPoor hygieneSexual harassment claimsTough business decisions If the answer is "YES" to any or all of the above, then this programme is for your team! This programme was designed to be very practical, and equip an organisation’s management team with the mindset, framework, steps and tools to succinctly, effectively and successfully conduct any type of difficult conversation, with the right outcome, from beginning to end. Topics to be Covered Understanding, applying and managing your emotional intelligence Identifying challenging personalities and how to manage them Being assertive without bullying Activity: Assessing your communication style and its impact Preparing your conversation plan Activity: Have a difficult conversation from start to finish Managing negative reactions Terms and Cost This in-company special is designed to be delivered to individual companies for up to ten (10), or up to twenty (20) participants. This, therefore, allows some flexibility in tailoring the programme to the needs of your organisation. Up to 10 participants: $6,500.00 plus vat per organisationUp to 20 participants: $8,200.00 plus vat per organisation Call for non-member pricing Method: Virtual | Duration: 4 hours | Dates and Times: Flexible Bridging Artificial Intelligence for Communication Success BRIDGING ARTIFICIAL INTELLIGENCE FOR COMMUNICATION SUCCESS Availability: This special must be purchased and conducted between July to September 2024 to secure special pricing belowTraining Dates and Times: Flexible, based on company requirements REQUEST THIS TRAINING Description Artificial Intelligence (AI) has revolutionised communication and made it possible for departments and enterprises to more efficient and effective. Participants will be guided by the session as they investigate the benefits and drawbacks of implementing AI in their organisation. This programme will cover how to utilise common AI tools, discuss the importance of AI procedures with your staff to maximise its benefits, and lead participants through the pros and cons of utilising AI. Topics to be Covered What is AI and how it can be applied to communication in your department or business How to build AI workflows Guidelines for responsible and ethical AI use Strategies for implementing AI in your department or business Terms and Cost This in-company special is designed to be delivered to individual companies for up to ten (10), or up to twenty (20) participants. This, therefore, allows some flexibility in tailoring the programme to the needs of your organisation. Up to 10 participants: $6,500.00 plus vat per organisationUp to 20 participants: $8,200.00 plus vat per organisation Call for non-member pricing Method: Virtual | Duration: 4 hours | Dates and Times: Flexible Safeguarding Your Employees and Company: A Practical Leadership Guide for Harassment Prevention SAFEGUARDING YOUR EMPLOYEES AND COMPANY: A PRACTICAL LEADERSHIP GUIDE FOR HARASSMENT PREVENTION Availability: This special must be purchased and conducted between July to September 2024 to secure special pricing belowTraining Dates and Times: Flexible, based on company requirements REQUEST THIS TRAINING Description Harassment may take many forms and appears all too often in the workplace. De-mystifying and educating, in the first instance, the leadership and supervisory team is a critical strategy and investment that can be used to prevent harassment claims and avoid predatory behaviours from manifesting. The programme ensures that your company is one step closer to creating and maintaining a workplace that has a respectful work culture and environment for all employees. Topics to be Covered What is and is not harassment Types of harassment in the workplace Recognising the signs Understanding key sections in the law-EOA, IRA, OSHA The impact of harassment Establishing boundaries and promoting a positive culture Utilising the Grievance, Anti-Harassment and Whistleblowing polices Documenting requirements Activity: Review of key judgments Activity: Case Study Terms and Cost This in-company special is designed to be delivered to individual companies for up to ten (10), or up to twenty (20) participants. This, therefore, allows some flexibility in tailoring the programme to the needs of your organisation. Up to 10 participants: $6,500.00 plus vat per organisationUp to 20 participants: $8,200.00 plus vat per organisation Call for non-member pricing Method: Virtual | Duration: 4 hours | Dates and Times: Flexible WANT TO FIND OUT MORE? Contact Laura Rosales at This email address is being protected from spambots. You need JavaScript enabled to view it., This email address is being protected from spambots. You need JavaScript enabled to view it., or call us at 675-6026 ext. 246 or 248 to request a quotation or to purchase any of these programmes for your organisation. Request for programmes MUST be approved by the relevant company authority and training MUST be conducted by the stipulated period. WHAT HAVE OTHERS SAID ABOUT OUR IN-HOUSE TRAINING? "What a Wise Investment!" "We engaged with the ESC to conduct in-house training for our Management and Supervisors. The training was not only relevant but provided real case scenarios to enhance the learning. The feedback from the team was that it was interactive and gave them the knowledge needed as People Managers. We will continue to work with the ESC as a training provider to enhance the skill set of our team!" Leslie A., HR Manager "An Excellent Resource!" "The In-house Training Unit of the Employers Solution Centre is an excellent resource for us. It is ideal, as it allows us to conduct relevant training at times that are convenient for our busy team. The ESC has always provided us with knowledgeable and dynamic facilitators. Their team is highly organised, friendly and professional. We are never disappointed when choosing the ESC and will continue to use the In-house training service and have no hesitation in recommending it! Odette G., HR Team Lead "Practical...Relatable" "It has always been my pleasure to work with the ESC, I found the standard and quality of the training delivered by this institution, practical and relatable to our laws and practices in Trinidad & Tobago. We have been engaged with their services for over 10 years and the standard has not dwindled to date. They have tailored their services that can accommodate our individual needs by facilitating stand-alone in-house sessions specifically customized for my staff, addressing our explicit issues and pain points, while working with our time schedule and budget allocations!" Jael R., Manager - People and Culture
