In-House Training Do you prefer to train your staff onsite (or online)? Our in-house training solution allows you to conduct training where you want, when you want, and how you want. Contact us to request a customised training or select from our list of current in-house specials, listed below. Our in-house specials are designed to help you achieve your talent and organisational development goals at only a fraction of the cost! AVAILABLE IN-HOUSE SPECIALS Commonly Misunderstood Concepts in Industrial Relations for Managers and Supervisors COMMONLY MISUNDERSTOOD CONCEPTS IN INDUSTRIAL RELATIONS FOR MANAGERS AND SUPERVISORS (Repeat Programme) Availability: This special must be purchased and conducted between September to November 2025 to secure special pricing belowTraining Dates and Times: Flexible, based on company requirements REQUEST THIS TRAINING Description Does this situation sound familiar? You contact a colleague who is supposed to be competent in Industrial Relations and you seek clarification on a staff issue so that you can make the correct decision as a manager/supervisor, but the answer you receive does not seem wholly accurate. You then seek a second opinion and get a completely different answer, and you are left confused. Or maybe you just wish that you or your management team was more competent in industrial relations. If any of these sounds familiar, then this workshop is for you.The complexity of industrial relations is inherent to the field, driven by the many statutes that regulate how decisions are made and actions are taken, in addition to legislation. This workshop will address some commonly misunderstood concepts in Industrial Relations and tackle those plaguing questions and concerns that have confounded managers, supervisors and even human resource practitioners. This ESC’s in-company workshop will provide your management team with the correct information and methodology to confidently and correctly approach and manage people issues within their teams. Topics to be Covered Who is a worker? The Worker Test How long does it take for a custom or practice to be an “established practice”? How to change a bad practice in your department/organisation Probationers and discipline What is reasonableness? What is harsh and oppressive behaviour in industrial relations? Leave eligibility vs leave entitlement Words you should never say and actions you should never take in dealing with an employee What is light duty in respect of injury and maternity? How long can someone be placed in an acting position? What constitutes being overlooked for acting or promotion? How long can employees be laid off, with or without pay? What exactly is retrenchment, and how does the notice period actually work? Terms and Cost This in-company special is designed to be delivered to individual companies for up to ten (10) or up to twenty (20) participants. This allows some flexibility in tailoring the programme to the needs of your organisation. Up to 10 participants: $6,695.00 plus vat per organisationUp to 20 participants: $8,000.00 plus vat per organisation Call for non-member pricing Method: Virtual | Duration: 4 hours | Dates and Times: Flexible Navigating Uncomfortable Conversations NAVIGATING UNCOMFORTABLE CONVERSATIONS: TRANSFORMING BARRIERS INTO BRIDGES (Repeat Programme) Availability: This special must be purchased and conducted between September to November 2025 to secure special pricing belowTraining Dates and Times: Flexible, based on company requirements REQUEST THIS TRAINING Description Do you dread having conversations with your direct reports on matters pertaining to: Under-performanceBad attitudeChronic lateness or absenteeismPoor hygieneSexual harassment claimsTough business decisions If the answer is "YES" to any or all of the above, then this programme is for you! This programme was designed to be very practical, and equip you with the mindset, framework, steps and tools to succinctly, effectively and successfully conduct any type of difficult conversation, with the right outcome, from beginning to end. Topics to be Covered Understanding, applying, and managing your emotional intelligence Identifying challenging personalities and how to manage them Being assertive without bullying Assessing your communication style and its impact Preparing your conversation plan Managing negative reactions Have a difficult conversation from start to finish Terms and Cost This in-company special is designed to be delivered to individual companies for up to ten (10) or up to twenty (20) participants. This allows some flexibility in tailoring the programme to the needs of your organisation. Up to 10 participants: $6,695.00 plus vat per organisationUp to 20 participants: $8,000.00 plus vat per organisation Call for non-member pricing Method: Virtual | Duration: 4 hours | Dates and Times: Flexible Finish With Purpose: Managing and Documenting Year-End Performance FINISH WITH PURPOSE: MANAGING AND DOCUMENTING YEAR-END PERFORMANCE Availability: This special must be purchased and conducted between September to November 2025 to secure special pricing belowTraining Dates and Times: Flexible, based on company requirements REQUEST THIS TRAINING Description All successful yearly performance appraisal meetings, share the fact that preparation and planning are essential elements of the exercise. It is not sufficient for managers and supervisors to simply fill out the employee evaluation form and schedule a meeting, but rather, they must take the time to meticulously plan the meeting, interact with the appraisee, and offer constructive criticism to fairly evaluate the performance of their employees. In order to avoid legal complications, it is crucial that various elements are in alignment. In this interactive session, we will develop the line management's capacity and expertise to lead effective and drama-free evaluation meetings from beginning to end. Topics to be Covered Your role and responsibility in the appraisal process as line management Preparing for the appraisal meeting-the do's and don'ts Common pitfalls and how to avoid them Review of applicable judgments from the Industrial Court Creative ways to engage your team members in the appraisal process Advanced planning for 2026 How to correctly assess and rate performance, handling criticism, opposition and negativity as line management Terms and Cost This in-company special is designed to be delivered to individual companies for up to ten (10) or up to twenty (20) participants. This allows some flexibility in tailoring the programme to the needs of your organisation. Up to 10 participants: $6,695.00 plus vat per organisationUp to 20 participants: $8,000.00 plus vat per organisation Call for non-member pricing Method: Virtual | Duration: 4 hours | Dates and Times: Flexible A Practical Guide For Harassment Prevention SAFEGUARDING YOUR EMPLOYEES AND COMPANY: A PRACTICAL GUIDE FOR HARASSMENT PREVENTION Availability: This special must be purchased and conducted between September to November 2025 to secure special pricing belowTraining Dates and Times: Flexible, based on company requirements REQUEST THIS TRAINING Description Harassment may take many forms and appears all too often in the workplace. De-mystifying and educating, in the first instance, the leadership and supervisory team is a critical strategy and investment that can be used to prevent harassment claims and avoid predatory behaviours from manifesting. The programme ensures that your company is one step closer to creating and maintaining a workplace that has a respectful work culture and environment for all employees. Topics to be Covered What is and is not harassment Types of harassment in the workplace Recognising the signs Understanding key sections in the law-EOA, IRA, OSHA The impact of harassment Establishing boundaries and promoting a positive culture Utilising the Grievance, Anti-Harassment and Whistleblowing polices Documenting requirements Review of key judgments Terms and Cost This in-company special is designed to be delivered to individual companies for up to ten (10) or up to twenty (20) participants. This allows some flexibility in tailoring the programme to the needs of your organisation. Up to 10 participants: $9,500.00 plus vat per organisationUp to 20 participants: $11,900.00 plus vat per organisation Call for non-member pricing Method: Virtual | Duration: 6 hours | Dates and Times: Flexible The Future Ready Supervisor: Leveraging AI and Leadership for Greater Performance THE FUTURE-READY SUPERVISOR: LEVERAGING AI AND LEADERSHIP FOR GREATER PERFORMANCE Availability: This special must be purchased and conducted between September to November 2025 to secure special pricing belowTraining Dates and Times: Flexible, based on company requirements REQUEST THIS TRAINING Description This intense supervisory training session is innovative, creative, and practical! It blends interactive exercises with practical takeaways and is intended to be relevant rather than merely theoretical. Your leadership team will examine and enhance their ability to harness and improve their problem-solving, communication, and leadership skills. With our emphasis on practical application, your team will be able to develop and implement actionable habits that will lead to enhanced performance. Topics to be Covered Building your legacy through leadership Reactive vs. proactive leadership Harnessing AI to improve your leadership Fostering critical thinking and problem-solving From supervisor to coach Leading and creating a culture of accountability and performance Terms and Cost This in-company special is designed to be delivered to individual companies for up to ten (10) or up to twenty (20) participants. This allows some flexibility in tailoring the programme to the needs of your organisation. Up to 10 participants: $9,500.00 plus vat per organisationUp to 20 participants: $11,900.00 plus vat per organisation Call for non-member pricing Method: Virtual | Duration: 6 hours | Dates and Times: Flexible Discipline or Dismiss: What Every Leader Must Get Right! DISCIPLINE OR DISMISS: WHAT EVERY LEADER MUST GET RIGHT! Availability: This special must be purchased and conducted between September to November 2025 to secure special pricing belowTraining Dates and Times: Flexible, based on company requirements REQUEST THIS TRAINING Description Knowing when to discipline versus when to dismiss is not just a skill; it is a necessity. This practical training session will equip your management team with the tools to make confident, legally sound decisions that protect your organisation and uphold employee rights. Your team will gain insight that will save their organisation's resources and reputation. Topics to be Covered When to discipline vs. dismiss Applying your company policies Documentation checklist Administration of the process Defending your position successfully at the Industrial Court Review of key judgments Terms and Cost This in-company special is designed to be delivered to individual companies for up to ten (10) or up to twenty (20) participants. This allows some flexibility in tailoring the programme to the needs of your organisation. Up to 10 participants: $9,500.00 plus vat per organisationUp to 20 participants: $11,900.00 plus vat per organisation Call for non-member pricing Method: Virtual | Duration: 6 hours | Dates and Times: Flexible WHAT OTHERS ARE SAYING ABOUT OUR IN-HOUSE TRAINING... Leslie A.HR Manager "What a Wise Investment!" "We engaged with the ESC to conduct in-house training for our Management and Supervisors. The training was not only relevant but provided real case scenarios to enhance the learning. The feedback from the team was that it was interactive and gave them the knowledge needed as People Managers. We will continue to work with the ESC as a training provider to enhance the skill set of our team!" Odette G.HR Team Lead "An Excellent Resource!" "The In-house Training Unit of the Employers Solution Centre is an excellent resource for us. It is ideal, as it allows us to conduct relevant training at times that are convenient for our busy team. The ESC has always provided us with knowledgeable and dynamic facilitators. Their team is highly organised, friendly and professional. We are never disappointed when choosing the ESC and will continue to use the In-house training service and have no hesitation in recommending it! Jael R.Manager - People and Culture "Practical...Relatable" "It has always been my pleasure to work with the ESC, I found the standard and quality of the training delivered by this institution, practical and relatable to our laws and practices in Trinidad & Tobago. We have been engaged with their services for over 10 years and the standard has not dwindled to date. They have tailored their services that can accommodate our individual needs by facilitating stand-alone in-house sessions specifically customized for my staff, addressing our explicit issues and pain points, while working with our time schedule and budget allocations!" WANT TO LEARN MORE? Contact Laura Rosales at This email address is being protected from spambots. You need JavaScript enabled to view it., This email address is being protected from spambots. You need JavaScript enabled to view it., or call us at 675-6026 ext. 246 or 248 to request a quotation or to purchase any of these programmes for your organisation. Request for programmes MUST be approved by the relevant company authority and training MUST be conducted by the stipulated period.
