In-House Training

All successful yearly performance appraisal meetings, share the fact that preparation and planning are essential elements of the exercise. It is not sufficient for managers and supervisors to simply fill out the employee evaluation form and schedule a meeting, but rather, they must take the time to meticulously plan the meeting, interact with the appraisee, and offer constructive criticism to fairly evaluate the performance of their employees. In this interactive session, we will develop the line management's capacity and expertise to lead effective and drama-free evaluation meetings from beginning to end, while also ensuring the necessary alignment to minimise the likelihood of legal complications.

• Pre-Training Activity
  
• Your role and responsibility in the appraisal process as line management
  
• Preparation for and pitfalls of the appraisal meeting and how to avoid them
  
• Review of applicable judgments from the Industrial Court
  
• Creative ways to engage your team members in the appraisal process
  
• Advanced planning for 2027
  
• Correctly assess and rate performance, handling criticism, opposition and negativity as line management
  
• Activity: Role play

This in-company special is designed to be delivered to individual companies for up to ten (10) or up to twenty (20) participants. This allows some flexibility in tailoring the programme to the needs of your organisation.

Up to 10 participants: $7,700.00 plus vat per organisation
Up to 20 participants: $9,000.00 plus vat per organisation

Call for non-member pricing

Method: Virtual | Duration: 4 hours | Dates and Times: Flexible

Do you dread having conversations with your direct reports on matters pertaining to:

Under-performance
Bad attitude
Chronic lateness or absenteeism
Poor hygiene
Sexual harassment claims
Tough business decisions

If the answer is "YES" to any or all of the above, then this programme is for you!

This programme was designed to be very practical, and equip you with the mindset, framework, steps and tools to succinctly, effectively and successfully conduct any type of difficult conversation, with the right outcome, from beginning to end.

• Understanding, applying, and managing your emotional intelligence
  
• Identifying challenging personalities and how to manage them
  
• Being assertive without bullying
  
• Assessing your communication style and its impact
  
• Preparing your conversation plan
  
• Managing negative reactions
  
• Have a difficult conversation from start to finish

This in-company special is designed to be delivered to individual companies for up to ten (10) or up to twenty (20) participants. This allows some flexibility in tailoring the programme to the needs of your organisation.

Up to 10 participants: $7,700.00 plus vat per organisation
Up to 20 participants: $9,000.00 plus vat per organisation

Call for non-member pricing

Method: Virtual | Duration: 4 hours | Dates and Times: Flexible

This hands-on programme is designed to equip your management team with a practical overview of the Industrial Relations (IR) landscape in Trinidad and Tobago by breaking down the rules, the realities, and the ripple effects of workplace decisions. This engaging workshop will provide your organisation’s leadership team with the skills necessary to identify, manage, and resolve issues that will inevitably arise, whether within a team, department, among employees, or involving oneself. Your leaders will enhance their ability to step into day-to-day situations, disciplinary issues or team conflicts with greater clarity and learn how to navigate them with confidence and credibility.

• Understanding the modern employer-employee relationship
  
• Management rights: What leaders can and cannot do
  
• Employee rights and expectations in today's workplace
  
• Common workplace issues and how to de-escalate them
  
• Techniques for maintaining professionalism when managing conflict
  
• Activity: How to build positive employee relations
  
• Balancing legal compliance with employee engagement and productivity
  
• Documentation best practices
  
• Activity: Review of key judgments

This in-company special is designed to be delivered to individual companies for up to ten (10) or up to twenty (20) participants. This allows some flexibility in tailoring the programme to the needs of your organisation.

Up to 10 participants: $11,500.00 plus vat per organisation
Up to 20 participants: $13,500.00 plus vat per organisation

Call for non-member pricing

Method: Virtual | Duration: 6 hours | Dates and Times: Flexible

There is a saying, "There are No Bad Employees – Only Bad Leaders!"

Leadership is not about titles anymore, neither is it about sitting at the top and simply giving orders. The game has changed, today and for the future. In this regard, leaders win by adapting, flexing, and showing up with both the technical capabilities and the relationship-building skills that are necessary to connect with their team at both levels.

This leadership programme is both practical and built for the real world. We will expose the team to the mindset, behaviours, and frameworks that actually make leaders relevant.

Resilient leaders are the glue that holds an organisation together. Without them, culture collapses, accountability disappears, and growth stalls.

• The Leadership DNA: Do you have it?
  
• Critical and creative thinking- The frameworks for unlocking solutions to complex challenges in a VUCAH world
  
• Emotional intelligence in action
  
• Flexing your communication style for greater impact
  
• Driving teamwork and championing change
  
• Activities: Assessment, assignment and case study

This in-company special is designed to be delivered to individual companies for up to ten (10) or up to twenty (20) participants. This allows some flexibility in tailoring the programme to the needs of your organisation.

Up to 10 participants: $11,500.00 plus vat per organisation
Up to 20 participants: $13,500.00 plus vat per organisation

Call for non-member pricing

Method: Virtual | Duration: 6 hours | Dates and Times: Flexible