This programme will provide a foundational understanding of the principles and practices of good Industrial Relations and provide the tools to correctly interpret, understand and apply the laws governing the Industrial Relations system in Trinidad and Tobago. Participants will be exposed to principles related to effectively managing workplace issues such as grievances, collective bargaining, employment contracts and dealing with trade unions.

This course will analyse relevant labour laws governing Industrial Relations/Human Resource Management and Labour Relations in Trinidad and Tobago. Participants will gain important insights for understanding, interpreting and applying these laws in their respective organisations or to various employment issues such as industrial action, employment contracts and other labour-related matters.

Conflict is inevitable, but it does not have to be destructive! Left unchecked, it can slow productivity, damage relationships and create workplace tension. It often shows up as resistance, personal attacks, bullying, or angry outbursts, stemming from simple causes like personality clashes, miscommunication, or weak leadership.

In today’s diverse and inclusive workplace, respect and fairness are essential, and leaders or team members must be equipped with practical strategies to turn conflict into collaboration.

 “It’s not about avoiding conflict; it’s about handling it constructively.”