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This programme will provide a foundational understanding of the principles and practices of good Industrial Relations and provide the tools to correctly interpret, understand and apply the laws governing the Industrial Relations system in Trinidad and Tobago. Participants will be exposed to principles related to effectively managing workplace issues such as grievances, collective bargaining, employment contracts and dealing with trade unions.
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This course is an advanced study of the practical application of labour laws in T&T. Participants will become proficient in handling real-world matters relating to drafting essential documents, resolving disputes, understanding Court protocol and preparing for and appearing before the Industrial Court.
This course will analyse relevant labour laws governing Industrial Relations/Human Resource Management and Labour Relations in Trinidad and Tobago. Participants will gain important insights for understanding, interpreting and applying these laws in their respective organisations or to various employment issues such as industrial action, employment contracts and other labour-related matters.
Crisis communication is critical to an organisation’s reputation, which can be considered its most valuable asset. When that reputation comes under attack, either through an incident, negative PR or due to perceived poor customer service, protecting and defending it should become the highest priority. Too often, organisations fall victim to having a poor communications strategy and response in times of crisis resulting in an exacerbation of an already bad situation.
The course will emphasize the practical applications of public relations strategies by companies and organisations during headline-grabbing crises and explore key takeaways to improve your organisation's own crisis communication strategy.
Employee issues are inevitable and can arise in any workplace, and it is essential that they are dealt with fairly and consistently in keeping with the principles of equity and natural justice. While this must be present throughout the entire disciplinary process, the disciplinary hearing can ultimately determine the success or failure of a matter. In this regard, participants in this session will acquire the knowledge and skills to conduct a succinct, effective and legally defensible disciplinary hearing.
Supervisors have many responsibilities, including directing and motivating the performance of others, and ensuring that employees are given every opportunity to perform to their fullest potential. Whether you are an experienced supervisor, newly promoted, or striving to earn a promotion, this programme is designed to cultivate a culture of accountability and empowerment among team members by providing clear direction, setting high standards, and fostering open communication.
This programme will provide an opportunity for participants to develop the skills required for understanding of what is expected of them and therefore improve their chances of individual success, while ensuring that their team and organisation are able to achieve its goals.