Supervisory Management 101: Leadership in Action

Supervisors have many responsibilities, including directing and motivating the performance of others, and ensuring that employees are given every opportunity to perform to their fullest potential. Whether you are an experienced supervisor, newly promoted, or striving to earn a promotion, this programme is designed to cultivate a culture of accountability and empowerment among team members by providing clear direction, setting high standards, and fostering open communication.

This programme will provide an opportunity for participants to develop the skills required for understanding of what is expected of them and therefore improve their chances of individual success, while ensuring that their team and organisation are able to achieve its goals.

TOPICS TO BE COVERED

• Examine attitudes, behaviours and characteristics of effective leaders
• Understanding leadership in the current VUCA environment
• Adaptive Leadership in the age of AI
• Incorporating effective emotional intelligence skills
• Identifying and flexing your communication style
• Implementing tools for effective conflict management & problem solving
• Goal setting at three (3) levels
• Coaching 101
• Managing grievances
• Industrial Relations Basics

Who Should Attend: This session is ideal for persons in supervisory roles as well as those seeking to ehance their career skills. 

Dates: Tuesday 26th & Wednesday 27th, March 2024 | Time: 8:30 a.m. - 12:30 p.m. (daily)

Cost (per person): $1,400.00 plus vat (ECA Members) | $1,800.00 plus vat (Non-Members)