One of the most important components of any organisation's human resources system is a job description that is written effectively. Not only does it detail the essential responsibilities and qualifications that are required for a particular role, but it also sets the culture of the business and the expectations that are expected of employees. From this perspective, a job description has immediate implications for the organisation in a variety of different ways. This includes having an effect on choices about employment, performance at work, and general productivity across the board. This essential course will provide participants with hands-on training that will guide them through the process of completing a job analysis and establishing a job description that is both functional and legally sound.
We are no longer accepting registration for this event
A complete understanding of performance is essential in today's VUCA environment. KPIs serve as crucial navigational aids that assist individuals, departments, and the organisation in determining if their current trajectory aligns with plans and priorities.
By highlighting performance levels and identifying problem areas, the appropriate selection of indicators will ensure that no crucial component of your business or performance strategy is missed.
The expression "What gets measured gets done" by Peter Drucker emphasises how important it is to have efficient KPIs in place and a keen awareness of performance in all important areas within a department – right down to individual team members, is essential for those who want to be effective leaders. Without this type of navigation and a strong set of indicators, managers and supervisors risk making judgment decisions that may not support the vision and strategy of their team or organisation.
One thing that all successful yearly performance appraisal meetings have in common is that planning, and preparation are crucial components of the process. It is not enough for managers and supervisors to simply fill out the employee evaluation form and schedule a meeting; instead, they must take the time to carefully prepare for the meeting, accurately assess their employees' performance, actively engage with the appraisee and provide helpful feedback. It is also critical that the rating and comments must be in alignment in order to avoid legal entanglements.
In this interactive programme, we will build the line management's ability and skill to conduct meaningful and drama-free appraisal meetings from start to finish.
According to the Industrial Relations Act (Sec. 10:3), "...the Court in the exercise of its powers shall: (a) make such order or award in relation to a dispute before it as it considers fair and just, having regard to the interests of the persons immediately concerned and the community as a whole…”.
In this regard, careful study and analysis of judgements coming out of the Industrial Court of Trinidad and Tobago are useful to inform and direct future behaviour, policies and decisions in relation to matters that involve employers and employees. Having knowledge of, and understanding these statutes can therefore offer essential guidance on managing workplace issues in accordance with the principles of good industrial relations practice.
This programme will provide supervisors, managers, IR and HR professionals with the fundamental ability and information needed to manage overtime-related issues in the workplace. Knowing how to handle overtime is essential for preserving efficiency, compliance, productivity and employee satisfaction.
