Managers, supervisors, and HR professionals will gain the skills to make performance reviews a driver of organisational success not just a routine task. Participants will learn to connect personal and team goals with organisational objectives, design relevant KPIs, and build performance systems that foster accountability and positive outcomes.
Through hands on activities and real world applications, participants will practice setting clear goals, tracking progress, managing pushback, and reducing workplace issues caused by poor performance management.
By the end of the programme, participants will be equipped to build a culture of high performance, continuous improvement, and responsibility for delivering clear, measurable results.
Employee issues are inevitable and can arise in any workplace. When this occurs, it is essential that they are addressed in a fair and consistent manner in keeping with the principles of equity and natural justice. While these principles must be present throughout the entire disciplinary process, the disciplinary hearing is a critical stage of this process that can ultimately determine the success or failure of a matter. In this regard, participants in this session will acquire the knowledge and skills to conduct a succinct, effective and legally defensible disciplinary hearing.
