Supervisory Management 101: A Modern Approach to People Management

Supervisors have many responsibilities, including directing and motivating the performance of others, and ensuring that employees are given every opportunity to perform to their fullest potential. Whether you are an experienced supervisor, newly promoted, or striving to earn a promotion, this programme is designed to help you correctly set goals and objectives, understand when and how to coach, and recognise how to improve the effectiveness of those in your department or team.

When team members become involved in solving problems and are able to benefit from sufficient feedback, they develop a better understanding of what is expected of them and therefore improve their chances of individual success, while ensuring that their team and organisation are able to achieve its goals.

TOPICS TO BE COVERED

• How am I as a leader?
• Goal setting at three (3) levels
• Identifying and flexing your communication style
• How to communicate positive expectations
• Steps to effective coaching
• Creating a conflict resolution mindset
• New trends for today's workplace environment

WHO SHOULD ATTEND?

This session is ideal for existing supervisors, newly promoted supervisors, persons earmarked for a supervisory role, persons desirous of securing a supervisory role, team leaders, managers, human resource professionals, and small business owners.

Date: Tuesday 22nd & Wednesday 23rd August 2023 | Time: 9:00 a.m. - 12:00 p.m.

Cost (per person): $1,295.00 plus vat (ECA Members) | $1,895.00 plus vat (Non-Members)