Employee issues are inevitable and can arise in any workplace. When this occurs, it is essential that they are addressed in a fair and consistent manner in keeping with the principles of equity and natural justice. While these principles must be present throughout the entire disciplinary process, the disciplinary hearing is a critical stage of this process that can ultimately determine the success or failure of a matter. In this regard, participants in this session will acquire the knowledge and skills to conduct a succinct, effective and legally defensible disciplinary hearing.
An important skill that is crucial in forming relationships in both the personal and professional spheres is emotional intelligence (EI). It entails having the ability to understand, manage, and effectively leverage one's emotions. EI has become the skill that all managers and supervisors in today's fast-paced, siloed, and technologically driven workplace must master.
This intense and practical course is intended for supervisors and managers who want to improve their interpersonal skills and build resilience,or simply re-connect with oneself.
