This dynamic and practical training programme is designed to equip supervisors and frontline leaders with the critical skills required to lead effectively in today’s rapidly evolving workplace. Participants will develop core leadership, communication, conflict management, coaching, and industrial relations competencies, while also gaining practical exposure to artificial intelligence (AI) tools that enhance productivity, decision-making, and operational efficiency.
Through real-world case studies, interactive discussions, and hands-on learning, participants will gain the confidence and capability to manage people, performance, and workplace challenges with professionalism, agility, and strategic insight.
