As a line manager or supervisor, how do you ensure accountability without creating an IR dispute?.
Many organisations lose matters not because the employee’s behaviour was acceptable, but because line management made costly procedural errors.
Through real-world workplace scenarios, practical exercises, and selected Industrial Court judgments.
This practical programme helps managers recognise and avoid common supervisory missteps that can turn everyday people-management issues into HR or IR problems.
Participants will build the confidence and practical judgment to effectively manage routine employee issues and make better-informed decisions before problems escalate.
TOPICS TO BE COVERED
MODULE 1:
MODULE 2:
MODULE 3:
Date: Wednesday, 4th November 2026
Time: 9:00 a.m. - 2:30 p.m.
Cost (per person):
$1,400.00 plus vat (ECA Members)
$1,960.00 plus vat (Non-Members)
Giselle EstradaHR/IR Professional
Mrs. Estrada is an accomplished HR/IR professional with over two decades of experience within both public and private sector organizations locally and regionally. She is currently a consultant attached to the ESC, where she provides advisory and advocacy services to our membership. Mrs. Estrada holds an MBA with a specialism in Human Resources from Anglia Ruskin University. She is also professionally certified in Advanced Mediation by the Stitt Feld Handy Group. Her expertise extends to conflict resolution, human resource management, employee and industrial relations, collective bargaining as well as dispute resolution.
For further details please contact:Training Department | 1 (868) 675-5873/638-6463Ms Laura Rosales | ext. 246 | This email address is being protected from spambots. You need JavaScript enabled to view it.Ms Shantala Reece-Whiteman | ext. 248 | This email address is being protected from spambots. You need JavaScript enabled to view it.
Email: This email address is being protected from spambots. You need JavaScript enabled to view it.
