Supervisory Management 360: Developing Supervisory Excellence and Future- Ready Leaders

Through a blend of practical frameworks, real-world case studies, and interactive learning experiences, participants will strengthen their ability to communicate with impact, delegate effectively, coach and develop others, manage performance, resolve conflict constructively, and lead diverse teams. By the end of the programme, participants will be equipped to drive organizational success, inspire innovation, and confidently take on future leadership responsibilities in an increasingly complex and evolving world of work.

.

TOPICS TO BE COVERED

• Examine attitudes, behaviours and characteristics of effective leaders
  
• Understanding leadership in the current VUCA environment
  
• Adaptive Leadership in the age of AI
  
• Incorporating effective emotional intelligence skills
  
• Identifying and flexing your communication style
  
• Time management and prioritisation techniques
  
• Implementing tools for effective conflict management & problem solving
  
• Goal setting at three (3) levels
  
• Coaching and mentoring for performance improvement
  
• Managing grievances
  
• Industrial Relations Basics

Who Should Attend? New and potential supervisors, persons earmarked for supervisory responsibilities, Team Leaders, students and recent graduates, other interested persons.

Dates: Tue 11th & Thu 13th August 2026 | Time: 8:30 a.m. - 12:30 p.m. daily

Cost (per person): $1,800.00 plus vat (ECA Members) | $2,200.00 plus vat (Non-Members)