Training and Development
Building Resilient Organisations and Professionals

Supervisory Excellence in the Digital Age: Leading People, Performance & Productivity in a VUCA and AI-Driven Workplace

Supervisory Excellence in the Digital Age: Leading People, Performance & Productivity in a VUCA and AI-Driven Workplace

This dynamic and practical training programme is designed to equip supervisors and frontline leaders with the critical skills required to lead effectively in today’s rapidly evolving workplace. Participants will develop core leadership, communication, conflict management, coaching, and industrial relations competencies, while also gaining practical exposure to artificial intelligence (AI) tools that enhance productivity, decision-making, and operational efficiency.

Through real-world case studies, interactive discussions, and hands-on learning, participants will gain the confidence and capability to manage people, performance, and workplace challenges with professionalism, agility, and strategic insight.

 

TOPICS TO BE COVERED 

  • The Modern Supervisor: Roles, Responsibilities & Leadership Mindset
  • Leading in a VUCA Environment
  • Adaptive Leadership in the Age of AI
  • Emotional Intelligence for Supervisory Effectiveness
  • Communication Agility & Influencing Skills
  • Conflict Management & Practical Problem-Solving Tools
  • Strategic Goal Setting at Three Levels
  • Coaching Skills for High Performance
  • Managing Workplace Complaints & Grievances
  • Industrial Relations Essentials for Supervisors
  • AI Tools for Supervisors: Practical Applications for Productivity & Performance

 

Date: Monday 16th, Wednesday 18th & Friday 20th 2026 | Time: 8:30 a.m. - 12:30 p.m. (daily)

Cost (per person): $2,000.00 plus vat (ECA Members) | $2,400.00 plus vat (Non-Members)

FACILITATOR

Ms. La Toya Griffith
Human Resource Professional

La Toya Griffith is a Certified HR Professional with 15 + years of meaningful experience integrating HR initiatives with strategic business goals to ensure superior organizational performance.

In addition to her technical competencies in the coordination and management of Strategic Planning sessions, Human Resource Audits, Compensation Surveys, Satisfaction/Engagement Surveys and Training Needs Analysis, La Toya has designed, developed, implemented and evaluated systems relating to Performance Management, Job Analysis, Business Process Re-engineering and Policy Development. Whenever she can be of service La Toya continues to share her knowledge, skills and abilities.

 

Event Information

Event Date 16/03/2026 8:30 am
Event End Date 20/02/2026 12:30 pm
Individual Price Members: $2,000.00, Non-Members: $2,400.00 (plus vat per person)