Running a successful organisation means having clear rules and smooth ways of working. Policies set the standards for fairness and accountability, while processes make sure those standards are efficiently executed on a day-to-day basis. Yet, HR or Operational manuals may too often have confusing workflows that get in the way...slowing teams down and causing misunderstanding.
This hands-on training brings together two essential skills; writing great policies and mapping effective processes, to help you create a workplace that is organised, adaptable, and efficient.
Topics To Be Covered (Part 1) Pre-training activity Essentials of a good policy Leveraging AI when crafting policies Difference between policy and procedure Activity: Development steps within a policy (Tools and resources, terminology, tip sheets etc. Writing techniques: Technical vs. narrative Communication strategies when rolling out of policies and procedures Common pitfalls to avoid Policies every organisation should develop within the next 3 years Activity: Assignment Part 1 Date: May 18th & 20th 2026Part 1 Time: 8:30 a.m. - 12:00 p.m. Part 1 Cost (per person): ECA Members: $1,600.00 plus vatNon Members: $1,960.00 plus vat (Non-Members) Topics To Be Covered (Part 2) Identifying key functions that should be mapped Using process maps to reduce wastage and improve efficiency Software, templates and tools that aids process mapping Symbols and their purpose The process flow: A step-by-step guide Common errors made when process mapping and how to avoid them Leveraging process improvement strategies Practical Exercises Part 2 Date: May 22nd, 2026Part 2 Time: 8:30 a.m. - 12:00 p.m. Part 2 Cost (per person): ECA Members: $1,200.00 plus vatNon Members: $1,680.00 plus vat (Non-Members) Facilitator Ms. La Toya GriffithStrategic Human Resource Consultant La Toya Griffith is a Certified HR Professional with 15+ years of meaningful experience integrating HR initiatives with strategic business goals to ensure superior organisational performance. In addition to her technical competencies in the coordination and management of Strategic Planning sessions, Human Resource Audits, Compensation Surveys, Satisfaction/Engagement Surveys and Training Needs Analysis, La Toya has designed, developed, implemented and evaluated systems relating to Performance Management, Job Analysis, Business Process Re-engineering and Policy Development. REGISTER FOR PARTS 1 & 2 AND SAVE! Parts 1 & 2 Cost (per person): ECA Members: $2,500.00 plus vatNon Members: $3,300.00 plus vat (Non-Members) NEED MORE INFORMATION? For further details please contact:Training Department | 1 (868) 675-5873/638-6463Ms Laura Rosales | ext. 246 | This email address is being protected from spambots. You need JavaScript enabled to view it.Ms Shantala Reece-Whiteman | ext. 248 | This email address is being protected from spambots. You need JavaScript enabled to view it. Email: This email address is being protected from spambots. You need JavaScript enabled to view it.
Part 1 Date: May 18th & 20th 2026Part 1 Time: 8:30 a.m. - 12:00 p.m.
Part 1 Cost (per person):
ECA Members: $1,600.00 plus vatNon Members: $1,960.00 plus vat (Non-Members)
Part 2 Date: May 22nd, 2026Part 2 Time: 8:30 a.m. - 12:00 p.m.
Part 2 Cost (per person):
ECA Members: $1,200.00 plus vatNon Members: $1,680.00 plus vat (Non-Members)
Ms. La Toya GriffithStrategic Human Resource Consultant
La Toya Griffith is a Certified HR Professional with 15+ years of meaningful experience integrating HR initiatives with strategic business goals to ensure superior organisational performance. In addition to her technical competencies in the coordination and management of Strategic Planning sessions, Human Resource Audits, Compensation Surveys, Satisfaction/Engagement Surveys and Training Needs Analysis, La Toya has designed, developed, implemented and evaluated systems relating to Performance Management, Job Analysis, Business Process Re-engineering and Policy Development.
REGISTER FOR PARTS 1 & 2 AND SAVE!
Parts 1 & 2 Cost (per person):
ECA Members: $2,500.00 plus vatNon Members: $3,300.00 plus vat (Non-Members)
For further details please contact:Training Department | 1 (868) 675-5873/638-6463Ms Laura Rosales | ext. 246 | This email address is being protected from spambots. You need JavaScript enabled to view it.Ms Shantala Reece-Whiteman | ext. 248 | This email address is being protected from spambots. You need JavaScript enabled to view it.
Email: This email address is being protected from spambots. You need JavaScript enabled to view it.
