To master the service journey, you must have a deep understanding of your customers' needs while also harnessing the power of AI to consistently surpass their expectations at every touchpoint. Participants will learn the art of providing exceptional customer service by truly understanding your customers' requirements and going above and beyond their expectations in this in-depth, practical session.
TOPICS TO BE COVERED
Date: Wednesday, 9th September 2026
Time: 9:00 a.m. - 3:30 p.m.
Cost (per person):
$1,200.00 plus vat (ECA Members)
$1,680.00 plus vat (Non-Members)
For further details please contact:Training Department | 1 (868) 675-5873/638-6463Ms Laura Rosales | ext. 246 | This email address is being protected from spambots. You need JavaScript enabled to view it.Ms Shantala Reece-Whiteman | ext. 248 | This email address is being protected from spambots. You need JavaScript enabled to view it.
Email: This email address is being protected from spambots. You need JavaScript enabled to view it.
