An important skill that is crucial in forming relationships in both the personal and professional spheres is emotional intelligence (EI). It entails having the ability to understand, manage, and effectively leverage one's emotions. EI has become the skill that all managers and supervisors in today's fast-paced, siloed, and technologically driven workplace must master.
This intense and practical course is intended for supervisors and managers who want to improve their interpersonal skills and build resilience,or simply re-connect with oneself.
TOPICS TO BE COVERED
Pre-work: Assignment and exercise
Foundations of Emotional Intelligence
Self-Awareness & Development
Displaying EI in Leadership Communication
Leveraging EI in Conflict & Collaboration
Date: Tuesday 29th September 2026
Time: 8:30 a.m. - 12:30 p.m.
Cost (per person):
$1,000.00 plus vat (ECA Members)
$1,400.00 plus vat (Non-Members)
La Toya GriffithStrategic HR Professional and Consultant
La Toya Griffith is a Certified HR Professional with 20+ years of meaningful experience integrating HR initiatives with strategic business goals to ensure superior organizational performance.
In addition to her technical competencies in the coordination and management of Strategic Planning sessions, Human Resource Audits, Compensation Surveys, Satisfaction/Engagement Surveys and Training Needs Analysis, La Toya has designed, developed, implemented and evaluated systems relating to Performance Management, Job Analysis, Business Process Re-engineering and Policy Development.
For further details please contact:Training Department | 1 (868) 675-5873/638-6463Ms Laura Rosales | ext. 246 | This email address is being protected from spambots. You need JavaScript enabled to view it.Ms Shantala Reece-Whiteman | ext. 248 | This email address is being protected from spambots. You need JavaScript enabled to view it.
Email: This email address is being protected from spambots. You need JavaScript enabled to view it.
