Key Performance Indicators (KPIs) are vital for understanding whether an individual, team, department and, by extension, the organisation is on the right track. The right set of indicators will shine a light on performance and highlight areas that need attention. It is often said, "What gets measured gets done", so without the right KPIs, managers and supervisors can find themselves sailing blindly. Effective leaders should be aware of the performance of all critical dimensions within their respective departments or portfolios, even distilling it down to a specific individual or team.
As you plan for 2024, this intensive programme will demystify KPIs while enhancing the ability of line managers and supervisors to develop and write accurate, compelling and concise KPIs for their team members.
TOPICS TO BE COVERED
Types of Performance Indicators
Linking the organization's mission, vision and strategy to KPIs
Ms LaToya Griffith La Toya Griffith is a Certified HR Professional with 15+ years of meaningful experience integrating HR initiatives with strategic business goals to ensure superior organizational performance.
In addition to her technical competencies in the coordination and management of Strategic Planning sessions, Human Resource Audits, Compensation Surveys, Satisfaction/Engagement Surveys and Training Needs Analysis, La Toya has designed, developed, implemented and evaluated systems relating to Performance Management, Job Analysis, Business Process Re-engineering and Policy Development. Whenever she can be of service La Toya continues to share her knowledge, skills and abilities.
07/12/2023 8:30 am
Event End Date
07/12/2023 12:30 pm
Members: $800.00, Non-Members: $1,200.00 (plus vat per person)
Online - ZOOM Meeting
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