Supervisors have many responsibilities, including directing and motivating the performance of others, and ensuring that employees are given every opportunity to perform to their fullest potential. Whether you are an experienced supervisor, newly promoted, or striving to earn a promotion, this programme is designed to help you correctly set goals and objectives, understand when and how to coach, and recognise how to improve the effectiveness of those in your department or team.
When team members become involved in solving problems and are able to benefit from sufficient feedback, they develop a better understanding of what is expected of them and therefore improve their chances of individual success, while ensuring that their team and organisation are able to achieve its goals.
TOPICS TO BE COVERED
How am I as a leader?
Goal setting at three (3) levels
Identifying and flexing your communication style
How to communicate positive expectations
Steps to effective coaching
Creating a conflict resolution mindset
WHO SHOULD ATTEND?
This session is ideal for existing supervisors, newly promoted supervisors, persons earmarked for a supervisory role, persons desirous of securing a supervisory role, team leaders, managers, human resource professionals, and small business owners.
La Toya Griffith is a Certified HR Professional with 15 + years of meaningful experience integrating HR initiatives with strategic business goals to ensure superior organizational performance.
In addition to her technical competencies in the coordination and management of Strategic Planning sessions, Human Resource Audits, Compensation Surveys, Satisfaction/Engagement Surveys and Training Needs Analysis, La Toya has designed, developed, implemented and evaluated systems relating to Performance Management, Job Analysis, Business Process Re-engineering and Policy Development. Whenever she can be of service La Toya continues to share her knowledge, skills and abilities.
09/02/2023 9:00 am
Event End Date
10/02/2023 12:00 pm
Members: $1,295.00, Non-Members: $1,895.00 (plus vat per person)