Doing it the “Write” Way: Documentation Best Practice for Performance and Behavioural Matters

When it comes to important concerns like performance or disciplinary matters, documentation can either rescue you or get you in trouble. Simply putting things down in writing may not always be sufficient. Moreover, the information that is recorded must be accurate, factual, timely, succinct, and clear.

By attending this practical session, you will increase your understanding of documentation essentials and become more comfortable in what can sometimes be an ambiguous area. Whether you are a business owner, manager, administrator, supervisor, or human resource professional, your ability to comprehensively document matters can contribute to the successful management of a performance or disciplinary matter.



  • Why documentation is important
  • Steps in effective documentation
  • Common pitfalls to avoid
  • Records management and storage
  • Practical exercise


Date: Friday, 16th June 2023 | Time: 9:00 a.m. - 11:00 a.m.

Cost (per person): $550.00 plus vat (ECA Members) | $775.00 plus vat (Non-Members)


Event Information

Event Date 16/06/2023 9:00 am
Event End Date 16/06/2023 11:00 am
Individual Price Members: $550.00, Non-Members: $775.00 (plus vat per person)
Location Online - ZOOM Meeting