Conducting Competency-Based Interviews That Get Results!

Take your interviewing skills to the next level, with this competency-based interviewing workshop!

When it comes to the interview process, prospective candidates are usually prepared for the traditional set of interview questions, with responses that are generally predictable and often identical among candidates. In this regard, they do not always give an accurate representation of the candidate and their past performance, the likelihood of organisational fit, or the probability of future performance in the desired job.

A competency-based interview is known to be a much more effective interview technique, used to identify and assess transferable skills, abilities, experiences and mindsets that are required for a particular job. This training workshop has been developed to increase the confidence, skill, and capacity of participants to conduct effective, legally sound, and practical competency-based interviews. This, in turn, will allow participating organisations to derive more value from the interview process and increase the likelihood of selecting of the best possible candidate for vacant positions. Moreover, utilising competency-based interviewing techniques can also mitigate some risks associated with the legal, reputational and financial costs many organisations bear as a result of bad hiring decisions.



The Equal Opportunity Act and the Recruitment Process
  • Key points in the legislation
  • The impact of the legislation and the agreement on the interview process
  • Strategies to eliminate the risks
The Screening Process
  • Selecting the best possible candidates
  • Ways to identify possible attitudinal issues
  • Exercise: Deciphering the resume - what's off? 
  • Exercise: Addressing concerns in the resume 
The Interview
  • Reliability and validity of interviews
  • How does a competency-based interview differ from other types of interviews?
  • Structuring Competency-based Interviews
  • Developing questions based on job competency needs
  • Open and closed-ended questions

The Interview (cont'd)
  • Hypothetical questions: When and how?
  • Questioning: The dos and don’ts
  • Exercise: Developing competency-based questions
Structuring Competency-Based Interviews
  • Setting the physical environment: The dos and don’ts
  • Setting the environment virtually the dos and don’ts
  • The panel: Structure and composition 
  • Use of a competency-based interview guide
  • Capturing, evaluating, and selecting
  • Keeping notes of responses
  • Exercise: Conduct a competency-based interview from start to finish


Dates: Tuesday 21st & Thursday 23rd March 2023 | Time: 9:00 a.m. - 3:30 p.m. (daily)

Cost (per person): $2,600.00 plus vat (ECA Members) | $3,640.00 plus vat (Non-Members)

Event Information

Event Date 21/03/2023 9:00 am
Event End Date 23/03/2023 3:30 pm
Individual Price Members: $2,600.00, Non-Members: $3,640.00 (plus vat per person)
Location Online - ZOOM Meeting

We are no longer accepting registration for this event