| Resilience - The Business Game Changer (Free Session) |
Friday 12 August 2022 |
09:00am |
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10:00am |
Join us for this FREE INFORMATION SESSION as we discuss how investing in a business resilience strategy can help your business to survive and thrive in the face of unexpected disruptions and adversities. Whether you are a small business owner or work for a medium or large organisation, this session is for you!
TOPICS TO BE COVERED
- What is Business Resilience?
- Core areas of resilience
- Resilience as a competitive advantage
- Building sustainable resilience
- Building a resilient organisation
- Understanding the myths
- Overview of the Sustainable and Resilient Enterprise (SURE) Programme
Date: Friday 12th August 2022 | Time: 9:00 a.m. - 10:00 a.m.
Cost: FREE
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For further details please contact:
Training Department
Ms Laura Rosales | ext. 246 | lrosales@employerssolutiontt.com, communications@ecatt.org
1(868) 675-6026
https://cutt.ly/RZMmU4T">Register
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| Mastering Leadership and Organisational Agility in a Hybrid Environment |
Wednesday 17 August 2022 |
09:00am |
Thursday 18 August 2022 |
12:00pm |
The COVID-19 Pandemic forced many businesses to accelerate their digital transformation, impacting how organisations are structured and how services are delivered. As we move closer to an end to the Pandemic, this does not necessarily mean a return to how businesses operated prior to 2020. Where feasible, remote work remains a popular choice, with many businesses now moving to a hybrid system - some days remote, some days at the workplace.
Managing a hybrid workplace brings its own unique challenges and businesses will need to be agile in order to survive this new normal, and any future disruptions that may arise.
PROGRAMME OBJECTIVES
This session will explore how leaders must adapt to the shifts that changed the business landscape over the past two (2) years, ensuring that their leadership capabilities and organisations can thrive in today’s rapidly emerging business environment by embracing the power of organisational agility success.
Whether you are a small, medium or large business, this programme will help business leaders and emerging leaders at all levels to find the right balance, with key innovative strategies for hybrid teams to maximise productivity, avoid disconnect, and demotivation.
TOPICS TO BE COVERED
DAY ONE - BUILDING AN AGILE ORGANISATION
This session will...
- Set the cultural context to the reality of change
- Understand Traditional vs. Hybrid work environment
- Reflect on the acceptance of the new normal to the hybrid paradigm
- Analyse the framework linking the hybrid model to strategies
- Discuss how to cascade the Hybrid model throughout the organisation
DAY TWO - BUILDING AN AGILE TEAM
This session will...
- Identify the appropriate leadership models to facilitate team agility in a hybrid work environment
- Evaluate the role of an effective performance management system in driving team agility in a Hybrid work environment
- Discuss if there is an actual role for micromanagement in the hybrid work environment
- Create an effective discipline system in a hybrid environment
Dates: Wednesday 17th, & Thursday 18th August 2022 | Time: 9:00 a.m. - 12:00 p.m. (daily)
Cost (per person): $1,295.00 plus vat (ECA Members) | $1,895.00 plus vat (Non-Members)
Facilitator
 Dr. Derek Smith
Managing Director, Succinct Business Solutions
Dr. Derek Smith is an advocate of business longevity and sustainability. His pre-entrepreneurial history includes over 18 years of experience in the full-stream energy sector in various roles, including outbound sales, marketing, operations, technical advisory and management.
Derek is the holder of a Doctorate in Business Administration from the Laureate Walden University, a Master’s Degree in Business Administration from the Anglia Ruskin University, a Mechanical Engineering Technician’s Diploma from the National Examination Council, as well as Certificates in counselling, business communication and computer science.
Derek is a part-time lecturer at the undergraduate and graduate levels in the faculty of Business Management at his alma mater. He is also a certified trainer of the International Labour Organization's (ILO's) Sustainable and Resilient Enterprise programme.
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For further details please contact:
Training Department
Ms Laura Rosales | ext. 246 | lrosales@employerssolutiontt.com
Ms Shantala Reece-Whiteman | ext. 248 | sreece@employerssolutiontt.com
communications@ecatt.org
1(868) 675-5873/9388
Register
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| Strategic Approaches to Managing Difficult Employees and Discipline Measures |
Friday 26 August 2022 |
09:00am |
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12:00pm |
A manager’s patience can be challenged and drained by particularly difficult employees, however proper managerial skills can effectively reverse problematic issues and dramatically turn around a toxic environment whether in the office or remote work.
PROGRAMME OBJECTIVES
Participants will gain a plausible framework to assess and strategically approach situations involving emotionally charged employees, understand the variance of employee motivations, and use company policies, proper procedures, and documentation to manage cases in a professional manner while ensuring the disciplinary system and process is unambiguous, fair and relevant in the workplace environment.
TOPICS TO BE COVERED
DAY ONE - MANAGING DIFFICULT EMPLOYEES
Participants will...
- Understand the pattern of difficult behaviours
- Analyze the benefits of emotional intelligence
- Develop listening and communicating skills
- Discuss practical strategies for having difficult conversations
- Apply techniques to diffuse problematic situations
- Align policy with best practices in the work environment
DAY TWO - MANAGING WORKPLACE DISCIPLINE
Participants will...
- Analyse the elements of a proper disciplinary system
- Build a case through proper investigation and documentation
- Understand the Employer's rights and responsibilities
- Evaluate legal ramifications
- Confidently handle a disciplinary meeting
Dates: Friday 26th, & Monday 29th August 2022 | Time: 9:00 a.m. - 12:00 p.m. (daily)
Cost (per person): $999.00 plus vat (ECA Members) | $1,499.00 plus vat (Non-Members)
Who Should Attend?
Business Owners, Managers, Supervisors, HR Professionals, Industrial Relations Practitioners, Team leaders, Retail Managers, Educators, Consultants, Customers Service Representatives, all interested persons.
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For further details please contact:
Training Department
Ms Laura Rosales | ext. 246 | lrosales@employerssolutiontt.com
Ms Shantala Reece-Whiteman | ext. 248 | sreece@employerssolutiontt.com
communications@ecatt.org
1(868) 675-5873/9388
Register
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| Strategic Approaches to Managing Difficult Employees and Discipline Measures |
Monday 29 August 2022 |
09:00am |
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12:00pm |
A manager’s patience can be challenged and drained by particularly difficult employees, however proper managerial skills can effectively reverse problematic issues and dramatically turn around a toxic environment whether in the office or remote work.
PROGRAMME OBJECTIVES
Participants will gain a plausible framework to assess and strategically approach situations involving emotionally charged employees, understand the variance of employee motivations, and use company policies, proper procedures, and documentation to manage cases in a professional manner while ensuring the disciplinary system and process is unambiguous, fair and relevant in the workplace environment.
TOPICS TO BE COVERED
DAY ONE - MANAGING DIFFICULT EMPLOYEES
Participants will...
- Understand the pattern of difficult behaviours
- Analyze the benefits of emotional intelligence
- Develop listening and communicating skills
- Discuss practical strategies for having difficult conversations
- Apply techniques to diffuse problematic situations
- Align policy with best practices in the work environment
DAY TWO - MANAGING WORKPLACE DISCIPLINE
Participants will...
- Analyse the elements of a proper disciplinary system
- Build a case through proper investigation and documentation
- Understand the Employer's rights and responsibilities
- Evaluate legal ramifications
- Confidently handle a disciplinary meeting
Dates: Friday 26th, & Monday 29th August 2022 | Time: 9:00 a.m. - 12:00 p.m. (daily)
Cost (per person): $999.00 plus vat (ECA Members) | $1,499.00 plus vat (Non-Members)
Who Should Attend?
Business Owners, Managers, Supervisors, HR Professionals, Industrial Relations Practitioners, Team leaders, Retail Managers, Educators, Consultants, Customers Service Representatives, all interested persons.
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For further details please contact:
Training Department
Ms Laura Rosales | ext. 246 | lrosales@employerssolutiontt.com
Ms Shantala Reece-Whiteman | ext. 248 | sreece@employerssolutiontt.com
communications@ecatt.org
1(868) 675-5873/9388
Register
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| SURE Business Resilience Training |
Saturday 10 September 2022 |
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Saturday 22 October 2022 |
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The Sustainable & Resilient Enterprise (SURE) training consists of six (6) core modules teaching business leaders nine (9) resilience practices that can be customised for their particular business needs.
Whether small, medium or large, this six (6) week programme will empower your business to survive and thrive in the face of unexpected adversities such as pandemics, cyberattacks, natural disasters, economic upheavals, and social disruptions.
BECOME A SUSTAINABLE & RESILIENT ENTERPRISE LEADER!
During the programme, you will develop your organisation's own Business Resilience Strategy using a series of tools and templates. Participants will receive a certificate of participation, issued by the Employers Solution Centre Limited, upon completion of the programme and successful submission of their own business resilience strategy.
Topics to be Covered
- What is business resilience?
- Crisis leadership
- Staff Engagement
- The business ecosystem
- Critical business functions
- Hazard identification and impact scenarios
- Risk analysis, treatment and risk-sharing approaches
- Incident response and recovery planning
- Business adaptation
- Digital transformation
- Training and development skills
- Continuous improvement
Download Our Brochure
Watch Our Promo Video
CYCLE 2, 2022
Start: Saturday, 10th September 2022
End: Saturday, 22nd October 2022
WEBINAR TIMES
Saturdays | 9:00 a.m. - 12:00 noon (Atlantic Standard Time)
(Complete various self-paced e-learning modules and other individual activities during the week, at your own pace, using the ECA's e-Campus)
COST PER PERSON
ECA Members (TTD): $2,495.00 plus vat
Non-Members (TTD): $2,995.00 plus vat
HOW TO CONNECT TO THIS SESSION
- Register online or download the registration form and send it via email
- An invoice will be generated and sent, to facilitate payment
- Payment is required before the start of the Course
- All webinars will be conducted online via the ZOOM Meeting platform
PAYMENT DETAILS
Electronic payment can be made via Online Bank Transfer, to the Employers Solution Centre, via Republic Bank account number 290-457-289-901 (Branch: Tragarete Road, Port of Spain). We encourage the use of this facility at this time. Please send us a copy of your transaction receipt/confirmation.
Additionally, payment is also accepted via cheque, however, we do ask that customers send an image of the cheque prior to the start date of the session, if collection or delivery cannot be facilitated ahead of time. All cheques are to be made payable to the “Employers Solution Centre Limited”.
Other payment methods: Linx/Credit Card and Cash payments (in-office only).
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For further details please contact:
Training Department
lrosales@employerssolutiontt.com, communications@ecatt.org
1(868) 675-5873 Ext 246
Register
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| Academy of Industrial Relations |
Saturday 01 October 2022 |
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Saturday 17 December 2022 |
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These intensive and internationally accredited, 11-week programmes will provide relevant, practical training in the following areas:
Advanced Certificate in Industrial Relations Management in Trinidad and Tobago (EduQual Level 3)
This programme will provide a foundational understanding of the principles and practices of good Industrial Relations and provide the tools to correctly interpret, understand and apply the laws governing the Industrial Relations system in Trinidad and Tobago. Participants will be exposed to principles related to effectively managing workplace issues such as grievances, collective bargaining, employment contracts and dealing with trade unions.
Pre-requisites: None
Price: $3,995.00 plus VAT
Download ACIRM at a Glance
Course Objectives
Upon completion of this Course, learners should be able to:
- Understand, identify and explain the fundamental procedures and practices of Industrial Relations in T&T;
- Explain the relevant statutes governing industrial relations and their implications for the practice of industrial relations in T&T;
- Demonstrate improved competence and decision-making capacity when faced with various workplace matters or disputes, whether in a unionised or non-unionised environment, and;
- Approach the practice of collective bargaining and workplace negotiations with greater confidence, and improve their potential for achieving mutually beneficial outcomes.
Overview of Units
Unit 1: Industrial Relations in Trinidad and Tobago
The aim of this unit is to provide an overview of the history of industrial relations, as well as the practices and procedures which inform the system of industrial relations in Trinidad and Tobago, while embarking on a holistic appreciation of the sources of good industrial relations.
Unit 2: Collective Bargaining
Explore the essential criteria being utilised by stakeholders in conducting negotiations, and develop an appreciation for the sensitivities associated with Collective Bargaining.
Unit 3: Grievance Handling and Discipline
Analyse and apply the principles essential for successfully dealing with grievances and disciplinary issues in the workplace.
Unit 4: Trade Unions and Worker Participation in the Organisation
The aim of this unit is to provide an overview of the history of the Trade Union movement in Trinidad and Tobago as well as the functions, roles and responsibilities of Trade Unions specific to the workplace and develop a keen understanding and appreciation of techniques for creating a cohesive workplace environment through worker participation and engagement in relation to industrial relations.
Evaluation
This Course will be evaluated through a combination of written and practical assessments, class/course participation, attendance, and a final exam.
Class Schedule
Class days: Monday & Wednesday | 5:00 p.m. - 7:00 p.m.
Start Date: Saturday, 1st October 2022 (Learner Orientation)
Advanced Certificate in Labour Laws in Trinidad and Tobago (EduQual Level 3)
This course will analyse relevant labour laws governing Industrial Relations/Human Resource Management and Labour Relations in Trinidad and Tobago. Participants will gain important insights for understanding, interpreting and applying these laws in their respective organisations or to various employment issues such as industrial action, employment contracts and other labour-related matters.
Pre-requisites: None
Price: $3,995.00 plus VAT
Download ACLL at a Glance
Course Objectives
Upon completion of this Course, learners should be able to:
- Gain insight into the fundamental principles of Labour Law;
- Establish a foundation for interpreting and applying key Labour Laws to the employment relationship, and;
- Understand and examine other relevant statutes and discuss their implications for good IR practice in T&T, especially with respect to the collective bargaining process and negotiating with trade unions.
Overview of Units
Unit 1: Sources of Law and IR Obligations
This unit provides an overview of the origin and evolution of Labour Laws in T&T, as well as their inherent value to the foundation of social stability and industrial peace.
Having discussed the sources of law, the Unit will look at one of the main instruments that define an employment relationship – the employment contract. Learners will analyse the typical elements of a contract, discuss the various types of employment contracts, as well as key insights for drafting, developing or amending various types of employment contracts.
Finally, this Unit will provide an overview of the principles of Natural Justice in preparation for subsequent discussions on managing workplace issues and applying labour laws to the workplace.
Unit 2: The Disciplinary Hearing - Process and Procedures
This Unit is both theoretical and practical. It will provide an overview of the process, procedures and practical elements required for the conduct of a proper Disciplinary Hearing.
Note: This Unit includes a practical element - participating in a disciplinary hearing exercise.
Unit 3: Labour Laws Governing the Employment Relationship
This Unit is the first of three (3) legislative reviews. The aim of this unit is to gain a thorough understanding of the Industrial Relations Act (IRA), the key piece of legislation regulating the industrial relations system and its institutions in Trinidad and Tobago.
Learners will also explore other primary pieces of legislation that inform terms and conditions of employment, the rights and responsibilities of employees and employers and the separation of employment.
Unit 4: Labour Laws Governing Safety and Health
The aim of this Unit is to gain a thorough understanding of the primary pieces of legislation governing safety and health in the workplace. Learners will expand their understanding of the provisions of these statutes and improve their ability to correctly apply relevant provisions to the workplace.
Unit 5: Labour Laws Governing Equal Opportunity and Discrimination
Explore the concepts of equal opportunity and diversity through an overview of two (2) pieces of legislation governing these principles. These concepts are crucial for increasing business efficiency, productivity and sustainability by effectively harnessing the best possible mix of experiences, skills, perspectives and strengths available to a workplace.
Evaluation
This Course will be evaluated through a combination of written and practical assessments, class/course participation, attendance, and a final exam.
Class Schedule
Class days: Tuesday & Thursday | 5:00 p.m. - 7:00 p.m.
Start Date: Saturday, 1st October 2022 (Learner Orientation)
Professional Certificate in Labour Laws in Trinidad and Tobago (EduQual Level 4)
This course is an advanced study of the practical application of labour laws in T&T. Participants will become proficient in handling real-world matters relating to drafting essential documents, resolving disputes, understanding Court protocol and preparing for and appearing before the Industrial Court.
Pre-requisites: Persons should be able to demonstrate prior studies in labour law, for example, the ESC's Certificate in Labour Law, or other equivalent experience in labour law and industrial relations. Attorneys-at-Law can also gain entry to this Course.
Price: $5,995.00 plus VAT
Download PCLL at a Glance
Course Objectives
Upon completion of this Course, learners should be able to:
- Exhibit significant improvements in their understanding, and ability to interpret and
apply relevant statutes governing Industrial Relations and Human Resource
Management;
- Enhance their ability to conduct or manage any disciplinary matter in the workplace
through a thorough understanding of the relevant processes and procedures;
- Develop a thorough understanding and appreciation of Court protocol and process,
and;
- Demonstrate their capacity to effectively present matters before a Tribunal and the
Industrial Court of Trinidad and Tobago.
Overview of Units
Unit 1: The Principles and Practices of Good Industrial Relations
At the end of this unit, learners will gain a deeper understanding of the concepts, functionality and processes involved in the concept of Law, Industrial Relations and Human Resource Management.
Unit 2: The OSH Act
This unit focuses on specific provisions of the Occupational Safety and Health Act, Ch. 88:08, as a key statute affecting all workplaces and for the purpose of understanding the practice and applicability of OSH in the workplace.
Note: This Unit includes a practical element - Completing a practical assignment which centres around the principle of Occupational Safety and Health.
Unit 3: Statutory Benefits
Essential insights for understanding how benefits under four (4) statutory instruments are calculated and applied in the workplace: Workmen's Compensation, Maternity Benefits, Severance Benefits and Common Law Benefits.
Unit 4: Workplace Dismissals
The aim of this unit is to understand the high cost of dismissals and be able to define, state and implement proper procedures and processes for dismissals in keeping with Natural Justice principles and good industrial relations practice.
Unit 5: Representation and Advocacy before an Employment Tribunal
Gain a fundamental understanding of what the High Court and Industrial Court of Trinidad and Tobago require from practitioners when appearing and presenting matters and the intricacies involved in the management of such matters, with particular emphasis on the procedures and protocols to be followed.
Evaluation
This Course will be evaluated through a combination of written and practical assessments, as well as class/course participation and attendance. There is no written exam, however, the final assessment will require learners to present/defend a dispute at the Industrial Court of Trinidad and Tobago before a sitting Judge of the Industrial Court.
Class Schedule
Class days: Saturday | 9:00 a.m. - 1:00 p.m.
Start Date: Saturday, 1st October 2022 (Learner Orientation)
Contact us to find out about our Payment Plan!
Early Bird pricing specials are also currently available:
- Register by August 26th: 15% discount!
- Register by September 16th: 10% discount!
 The Employers Solution Centre Limited (the subsidiary of the ECA) is an EduQual-approved centre.
EduQual is a regulated awarding body, approved by SQA-Accreditation, a globally-recognised national Qualifications regulator in the UK. EduQual Is a full member of the Federation of Awarding Bodies. Learn more at https://eduqual.org.uk/.
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For further details please contact:
Mrs. Shantala Reece Whiteman
sreece@employerssolutiontt.com
1(868) 675-6026 Ext 248
Register
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