Training and Sensitisation Session Calendar

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How May I Help You? Understanding the New Customer Service Requirements for 2022 and Beyond
From Thursday 20 January 2022 -  09:00am
To Friday 21 January 2022 - 12:00pm
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Contact Sherri Belfon

bigstock customer service reps 6479294 67802

This customer service skills training course is designed to enhance the competency and capacity of participants to offer exceptional front line customer care, both in a physical and a virtual environment, as well as provide effective solutions to customer service problems when they arise.

Successful completion of this programme will increase a participant’s knowledge and ability to:



Cost: $995.00 plus vat (ECA Members) | $1,495.00 plus vat (Non-Members)

2 for 1 Special! Register two (2) team members for the price of 1!


Date: Thursday, 20th & Friday, 21st January 2022 | Time: 9:00 a.m. - 12:00 noon daily

Facilitator: Ms. Denise Caesar, Marketing and Communications Specialist


  • Register online (below) or download the registration form and send it via email
  • An invoice will be generated and sent, to facilitate payment
  • Payment is required before meeting credentials are shared
  • Meeting credentials are shared one (1) day before the start of a programme
  • All sessions will be conducted online via the ZOOM Meeting platform




Electronic payment can be made by Online Bank Transfer, to the Employers Solution Centre, via Republic Bank account number 290-457-289-901 (Branch: Tragarete Road, Port of Spain). We encourage the use of this facility at this time. Please send us a copy of your transaction receipt/confirmation.
Payment is also accepted via cheque, in-person Linx/Credit Card and Cash (please provide exact change).
Location ONLINE Only via Zoom
For further details please contact:
Mrs. Sherri Belfon
This email address is being protected from spambots. You need JavaScript enabled to view it., This email address is being protected from spambots. You need JavaScript enabled to view it.
1(868) 675-5873 Ext 230