Training and Sensitisation Session Calendar

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Supervisory Management: Critical Training for Newly Appointed Supervisors and Managers
Thursday 15 November 2018, 09:00am - 03:00pm
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Contact Sherri Belfon

This programme is designed to provide participants with the skills needed for effective supervision of staff. The intent is that participants will understand that in their role as supervisors, they personally have a great deal of influence on performance, retention and morale in the organisation.


Learning Outcomes

Successful completion of this programme will increase a participant’s knowledge and ability to:

  • Understand and define the role and function of supervisors.
  • Identify the skills required for effective supervision.
  • Understand the difference between Leaders and managers.
  • Examine the attitudes, behaviours and characteristics of effective leaders.
  • Incorporate effective emotional intelligence skills in their daily lives.
  • Identify and practice effective communication and experience how improved listening and feedback skills can positively affect workplace interactions.
  • Implement tools for effective conflict management and problem solving.
  • Align rewards and recognition with values, behaviours and objectives.
  • Improve their overall personal effectiveness.


Cost: $1,995.00 plus vat (ECA Members)

$2,495.00 plus vat (non-Members)


Location ECA Training and Conference Facility
For further details please contact:
Mrs. Sherri Belfon
This email address is being protected from spambots. You need JavaScript enabled to view it., This email address is being protected from spambots. You need JavaScript enabled to view it.
1(868) 675-5873 Ext 230