PROGRAMME NAME  DATE/ TIME  DESCRIPTION  SIGN UP

COMMONLY MISUNDERSTOOD CONCEPTS IN INDUSTRIAL RELATIONS FOR MANAGERS AND SUPERVISORS, PART 2

 

This in-company special is designed to be delivered to individual companies for up to ten (10), or up to twenty (20) participants. This, therefore, allows some flexibility in tailoring the programme to the needs of your organisation.

Please note that this training must be purchased from October to December 2021 to secure special pricing below. Training delivery dates are flexible based on company needs.

Available: October to December 2021

Training Dates & Times: Flexible

Does this situation sound familiar? You contact a colleague who is supposed to be competent in Industrial Relations and you seek clarification on a staff issue so that you can make the correct decision as a manager/supervisor, but the answer you receive does not seem wholly accurate. You then seek a second opinion and get a completely different answer, and you are left confused. Or maybe you just wish that you or your management team was more competent in industrial relations.

If any of these sound familiar, then this workshop is for you. The complexity of industrial relations is inherent to the field, driven by the many statutes that regulate how decisions are made and actions are taken, in addition to legislation.

This workshop will address more commonly misunderstood concepts in Industrial Relations and tackle those plaguing questions and concerns that confound managers, supervisors and even human resource practitioners. This ESC's in-company workshop will provide your management team with the correct information and methodology to confidently and correctly approach and manage people issues within their teams.

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 Topics Covered

  • What is the difference between a warning vs. conversation?
  • What takes precedence, the policy or the practice?
  • Can you discipline an independent contractor?
  • Discrimination protected vs. non-protected class by law
  • What is meant by meeting in good faith?
  • What is the frustration of the contract and when can it be applied?
  • Internal investigation vs. police investigation, which takes precedence?
  • Severance vs. gratuity payment what is the difference?
  • What is excessive absenteeism? What is presenteeism?
  • What is double jeopardy?
  • How to prove "loss of confidence"?
  • How to prove insubordination?
  • Can you demote an employee?

 

Terms

$5,100.00 plus vat per organisation (up to 10 participants)

$6,900.00 plus vat per organisation (11 to 20 participants)

Call for non-member pricing

Method: Virtual | Duration: 3 hours | Dates and Times: Flexible

Contact Laura Rosales at This email address is being protected from spambots. You need JavaScript enabled to view it. or 675-5873 ext. 246 to request a quotation or to purchase this programme for your organisationRequest for programmes MUST be approved by the relevant company authority and training MUST be conducted by December 20, 2021.

Request This Training

 

 PROGRAMME NAME  DATE/ TIME  DESCRIPTION  SIGN UP

WRITING KEY PERFORMANCE INDICATORS FOR LINE MANAGERS AND SUPERVISORS

 

This in-company special is designed to be delivered to individual companies for up to ten (10), or up to twenty (20) participants. This, therefore, allows some flexibility in tailoring the programme to the needs of your organisation.

Please note that this training must be purchased from October to December 2021 to secure special pricing below. Training delivery dates are flexible based on company needs.

Available: October to December 2021

Training Dates & Times: Flexible

Key Performance Indicators are the vital instruments used by the management team to understand whether the department and, by extension, the organisation is on the right track. The right set of indicators will shine a light on performance and highlight areas that need attention. It is often said, "What gets measured gets done". Without the right, KPI's managers and supervisors are sailing blind. Effective Managers and supervisors understand the performance of all critical dimensions within their portfolios and must distil them down to the team.

This intense programme will demystify KPI’s and will develop the ability of line managers and supervisors to write accurate, compelling and concise KPI's for their team members.

 

Topics Covered

  • Types of Performance Indicators
  • Linking the organisation's mission, vision and strategy to KPI's
  • Determining SMART KPI's for a team member
  • How to spot problems within a KPI
  • Activity: Writing KPI's behavioural and performance
  • Circumstances that will trigger a re-examination of KPI's, e.g.COVID 19, sickness etc.
  • How to discuss KPI's with a team member

 

Terms

$5,100.00 plus vat per organisation (up to 10 participants)

$6,900.00 plus vat per organisation (11 to 20 participants)

Call for non-member pricing

Method: Virtual | Duration: 3 hours | Dates and Times: Flexible

Contact Laura Rosales at This email address is being protected from spambots. You need JavaScript enabled to view it. or 675-5873 ext. 246 to request a quotation or to purchase this programme for your organisationRequest for programmes MUST be approved by the relevant company authority and training MUST be conducted by December 20, 2021.

Request This Training

 

 PROGRAMME NAME  DATE/ TIME  DESCRIPTION  SIGN UP

THE MANAGER'S AND SUPERVISOR'S GUIDE TO DEFINING AND ADDRESSING WORKPLACE MISCONDUCT

 

This in-company special is designed to be delivered to individual companies for up to ten (10), or up to twenty (20) participants. This, therefore, allows some flexibility in tailoring the programme to the needs of your organisation.

Please note that this training must be purchased from October to December 2021 to secure special pricing below. Training delivery dates are flexible based on company needs.

Available: October to December 2021

Training Dates & Times: Flexible

Confronting misconduct in the workplace is challenging, especially as a line manager or supervisor. Many feel apprehension to investigate or discipline employee misconduct for fear of suffering dislike among colleagues or making costly mistakes. However, refusing to take corrective action can cause small issues to become large problems that are costly and embarrassing for many companies. This compact session will equip managers and supervisors with the information and strategies to proactively and correctly deal with misconduct in its various forms.

 

Topics Covered

  • Misconduct defined
    • Simple vs. serious
    • Physical vs. virtual
    • Off-duty vs. on-duty
  • Misconduct that benefits the individual vs. the organisation
  • The most common forms of misconduct in the workplace
  • Documentation must-haves
  • Addressing misconduct as the line manager and supervisor
  • Examination of Industrial Court judgments on misconduct

 

Terms

$5,100.00 plus vat per organisation (up to 10 participants)

$6,900.00 plus vat per organisation (11 to 20 participants)

Call for non-member pricing

Method: Virtual | Duration: 3 hours | Dates and Times: Flexible

Contact Laura Rosales at This email address is being protected from spambots. You need JavaScript enabled to view it. or 675-5873 ext. 246 to request a quotation or to purchase this programme for your organisationRequest for programmes MUST be approved by the relevant company authority and training MUST be conducted by December 20, 2021.

Request This Training

 

 PROGRAMME NAME  DATE/ TIME  DESCRIPTION  SIGN UP

LEADING, MANAGING AND SUPERVISING IN THE "NEW NORMAL"

 

This in-company special is designed to be delivered to individual companies for up to ten (10), or up to twenty (20) participants. This, therefore, allows some flexibility in tailoring the programme to the needs of your organisation.

Please note that this training must be purchased from October to December 2021 to secure special pricing below. Training delivery dates are flexible based on company needs.

Available: October to December 2021

Training Dates & Times: Flexible

Frontline managers and supervisors have a significant responsibility- they have the most considerable influence over employees and are also responsible for maintaining the highest level of productivity. Therefore, supervisors and managers must be equipped with the skills needed to self-manage while improving team relationships and output, particularly in a COVID-19 environment when organisations seek to maximise productivity and the return on their people investment.

Whether a new or experienced supervisor/manager, this programme will assist in re-skilling participants by exposing them to critical tools and techniques needed to create a productive and harmonious workplace, expand their leadership capabilities to meet new challenges and increase their confidence and effectiveness.

 

Topics Covered

  • What does it mean to be 21st Century supervisor and manager
  • The evolving scope and nature of supervising and managing in a VUCA environment
  • Being an empathetic leader
  • Communication essentials for a line supervisor and manager
  • Managing a hybrid team
  • Monitoring and developing the team's performance
  • Establishing standards for high performance
  • How to have difficult conversations
  • How to have more impactful meetings
  • Implementing effective problem-solving techniques
  • Improving your time management skills

 

Terms

$9,100.00 plus vat per organisation (up to 10 participants)

$11,000.00 plus vat per organisation (11 to 20 participants)

Call for non-member pricing

Method: Virtual | Duration: 6 hours | Dates and Times: Flexible

Contact Laura Rosales at This email address is being protected from spambots. You need JavaScript enabled to view it. or 675-5873 ext. 246 to request a quotation or to purchase this programme for your organisationRequest for programmes MUST be approved by the relevant company authority and training MUST be conducted by December 20, 2021.

Request This Training