PROGRAMME NAME  DATE/ TIME  DESCRIPTION  SIGN UP

RETURN-TO-WORK GUIDELINES: LEGAL AND POLICY CONSIDERATIONS FOR MANAGERS AND SUPERVISORS

 

This in-company special is designed to be delivered to individual companies. This, therefore, allows some flexibility in tailoring the programme to the needs of your organisation.

Please note that this training must be purchased in June or July to secure special pricing. Training delivery dates are flexible based on company needs.

Available: June/July 2021

Dates and Times: Flexible

The second wave of COVID-19 has undoubtedly added even greater complexities to an already difficult environment. As we await the re-opening of ‘normal’ business activity and as organisations also continue to contend with the impact of C-19, your team leaders and managers are likely to be confronted with situations and issues that could never have been anticipated, ranging from refusal to return to work to vaccination issues. This session will provide your management and HR team with useful information, tools, techniques and responses on how to successfully navigate these difficult situations to ensure the safe and productive resumption of your business with minimal disruptions.

 

Topics to be Covered

  • Creative ways of promoting vaccination in the workplace
  • Can you ask employees about their vaccination status?
  • Addressing and managing the right to refuse work
  • What to do if an employee/s must engage with the general public or travel for work but refuses to be vaccinated

 

Terms

$3,300.00 plus vat per organisation (up to 10 participants)

$5,100.00 plus vat per organisation (up to 20 participants)

Call for non-member pricing

Method: Virtual | Duration: 2 1/2 hours | Dates and Times: Flexible

Contact Laura Rosales at This email address is being protected from spambots. You need JavaScript enabled to view it. or 675-5873 ext. 246 to request a quotation or purchase this programme for your organisation.

Request This Training

 

 PROGRAMME NAME  DATE/ TIME  DESCRIPTION  SIGN UP

HOW TO CONDUCT AN INTERNAL INVESTIGATION IN A PHYSICAL AND VIRTUAL ENVIRONMENT

 

This in-company special is designed to be delivered to individual companies. This, therefore, allows some flexibility in tailoring the programme to the needs of your organisation.

Please note that this training must be purchased in June or July to secure special pricing. Training delivery dates are flexible based on company needs.

Available: June/July 2021

 

Dates and Times: Flexible

Companies are spending a lot of resources, both time and money, to engage external parties to respond to grievances, allegations of misconduct in its various forms, fraud, workplace violence or OSH incidents and accidents. This practical workshop will empower team members with the knowledge and capabilities to conduct a comprehensive, fair, quick and cost-effective internal investigation. Even seasoned investigators or teams can benefit from this training on conducting an effective investigation.

 

Topics to be Covered

  • The legislative framework and terms for references
  • Confidentiality considerations
  • Benefits and challenges of an investigation in the virtual vs. physical environment
  • How to prepare for interviews in both environments
  • Activity: Formulating investigation questions for the accused, witnesses and complainants
  • Activity: Identify facts, assumptions and falsehood
  • How the report should be structured
  • Documentation essentials and preservation of records

 

Terms

$8,000.00 plus vat per organisation (up to 10 participants)

$10,000.00 plus vat per organisation (up to 20 participants)

Call for non-member pricing

Method: Virtual | Duration: 6 hours | Dates and Times: Flexible

Contact Laura Rosales at This email address is being protected from spambots. You need JavaScript enabled to view it. or 675-5873 ext. 246 to request a quotation or purchase this programme for your organisation.

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 PROGRAMME NAME  DATE/ TIME  DESCRIPTION  SIGN UP

CONDUCTING VIRTUAL APPRAISALS SUCCESSFULLY: A MANAGER'S AND SUPERVISOR'S GUIDE

 

This in-company special is designed to be delivered to individual companies. This, therefore, allows some flexibility in tailoring the programme to the needs of your organisation.

Please note that this training must be purchased in June or July to secure special pricing. Training delivery dates are flexible based on company needs.

Available: June/July 2021

 

Dates and Times Flexible

How people perform is critical to an organisation's success, and this is especially important during difficult times where the resources of an organisation are significantly constrained. In this regard, performance appraisals are an extremely important but often dreaded part of the process of managing individuals and their performance. The current environment has added an additional level of complexity to the process of conducting performance appraisals with the need to shift to conducting virtual appraisals. This intense but highly practical programme will provide participants with step-by-step guidance, essential strategies and practical tools to conduct an effective and successful virtual performance appraisal meeting.

 

Topics to be Covered

  • Techniques for conducting appraisal virtually
  • Setting the right atmosphere for a virtual appraisal
  • How to have difficult conversations virtually
  • Documentation essentials

 

Terms

$3,300.00 plus vat per organisation (up to 10 participants)

$5,100.00 plus vat per organisation (up to 20 participants)

Call for non-member pricing

Method: Virtual | Duration: 2 1/2 hoursDates and Times: Flexible

Contact Laura Rosales at This email address is being protected from spambots. You need JavaScript enabled to view it. or 675-5873 ext. 246 to request a quotation or purchase this programme for your organisation.

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 PROGRAMME NAME  DATE/ TIME  DESCRIPTION  SIGN UP

AVOIDING CLAIMS OF CONSTRUCTIVE DISMISSAL IN A COVID-19 ENVIRONMENT

 

This in-company special is designed to be delivered to individual companies for up to twenty (20) participants. This, therefore, allows some flexibility in tailoring the programme to the needs of your organisation.

Please note that this training must be purchased in August or September 2021 to secure special pricing below. Training delivery dates are flexible based on company needs.

Available: August to September 2021

Dates and Times: Flexible

Mitigating risk is a crucial responsibility of every line manager and supervisor and is even more important given the current difficult environment occasioned by the COVID-19 pandemic. Constructive dismissal is often a murky issue, with the potential for employee claims being triggered by both the action and inaction of the employer. Knowing the facts and avoiding common management pitfalls will eliminate unnecessary claims and costs associated with defending constructive dismissal claims and ultimately, avoid putting a business under further unwanted financial and reputational strain.

 

Topics Covered

  • Employer and Employee Rights
  • What is Constructive Dismissal?
  • What are the triggers of constructive dismissal?
  • What you should not do or say to an employee?
  • Avoiding claims of victimisation and discrimination
  • Examination of key judgments

 

Terms

$4,600.00 plus vat per organisation (up to 10 participants)

$5,500.00 plus vat per organisation (11 to 20 participants)

Call for non-member pricing

Method: Virtual | Duration: 3 hours | Dates and Times: Flexible

Contact Laura Rosales at This email address is being protected from spambots. You need JavaScript enabled to view it. or 675-5873 ext. 246 to request a quotation or purchase this programme for your organisation.

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 PROGRAMME NAME  DATE/ TIME  DESCRIPTION  SIGN UP

INCREASING AND OPTIMISING PERSONAL EFFICIENCIES AND PERFORMANCE

 

This in-company special is designed to be delivered to individual companies for up to twenty (20) participants. This, therefore, allows some flexibility in tailoring the programme to the needs of your organisation.

Please note that this training must be purchased in August or September 2021 to secure the special pricing below. Training delivery dates are flexible based on company needs.

Available: August to September 2021

Dates and Times: Flexible

Covid 19 has made an already volatile, uncertain, complex and ambiguous environment even more precarious. Organisational leaders and employees are experiencing a heightened sense of vulnerability and anxiousness, which can lead to stagnation, weariness and disengagement. This programme was developed to provided individuals with the information, tools and support systems required to objectively assess their own effectiveness in all spheres of their life and re-ignite the fire within to achieve extraordinary performance for themselves and by extension their organisation.

 

Topics Covered

  • What does it take to achieve optimal performance?
  • Methods and tools to access your effectiveness
  • Why aren’t you performing at your optimal level?
  • Aiming-high methods that can be used to set goals
  • Using a support system to become and remain disciplined
  • Activity: action planning and additional resources

 

Terms

$4,600.00 plus vat per organisation (up to 10 participants)

$5,500.00 plus vat per organisation (11 to 20 participants)

Call for non-member pricing

Method: Virtual | Duration: 6 hours | Dates and Times: Flexible

Contact Laura Rosales at This email address is being protected from spambots. You need JavaScript enabled to view it. or 675-5873 ext. 246 to request a quotation or purchase this programme for your organisation.

Request This Training

 

 PROGRAMME NAME  DATE/ TIME  DESCRIPTION  SIGN UP

PERSONAL STRATEGIES FOR DEALING WITH CHANGE

 

This in-company special is designed to be delivered to individual companies for up to twenty (20) participants. This, therefore, allows some flexibility in tailoring the programme to the needs of your organisation.

Please note that this training must be purchased in August or September 2021 to secure the special pricing below. Training delivery dates are flexible based on company needs.

Available: August to September 2021

 

Dates and Times: Flexible

In today’s workplace, employees are experiencing tremendous changes as organisational structures evolve, and adjustments are made to how work is organised and conducted. These changes can present new demands and challenges for individuals at every level of the organisation, and without personal strategies for dealing productively with change, it is possible for people to become overwhelmed and for communication to break down. This session will explore the skills that both managerial and non-managerial staff can employ and apply to deal with change both in self and others while facilitating the development of strategies to effectively adapt and succeed in spite of the turbulent and uncertain environment.

 

Topics Covered

  • Challenges and changes currently experienced in the way you work
  • Common responses to change
  • Activity: Assess your behaviour to change
  • How to work effectively with others who resist change
  • Activity: Positive action to make change successful, both individually and with others.

 

Terms

$4,600.00 plus vat per organisation (up to 10 participants)

$5,500.00 plus vat per organisation (11 to 20 participants)

Call for non-member pricing

Method: Virtual | Duration: 3 hours | Dates and Times: Flexible

Contact Laura Rosales at This email address is being protected from spambots. You need JavaScript enabled to view it. or 675-5873 ext. 246 to request a quotation or purchase this programme for your organisation.

Request This Training

 

 PROGRAMME NAME  DATE/ TIME  DESCRIPTION  SIGN UP

THE LINE MANAGER AND SUPERVISOR'S GUIDE TO MANAGING AND DOCUMENTING PERFORMANCE

 

This in-company special is designed to be delivered to individual companies for up to twenty (20) participants. This, therefore, allows some flexibility in tailoring the programme to the needs of your organisation.

Please note that this training must be purchased in August or September 2021 to secure the special pricing below. Training delivery dates are flexible based on company needs.

Available: August to September 2021

 

Dates and Times: Flexible

Managing and documenting workplace performance can become overwhelming and ineffective when done incorrectly or reactively after a problem occurs.  This session will explore various methods to recognise, communicate and document workplace performance in a proactive manner.  Participants will examine strategies for maintaining employee engagement while correctly managing employee performance, even in a remote environment.

 

Topics Covered

  • Communicating performance issues: the dos and don’ts
  • When to apply the performance improvement plan v. progressive discipline
  • Documentation must-haves
  • Remote work considerations 
  • Review of key Industrial Court judgments

 

Terms

$4,600.00 plus vat per organisation (up to 10 participants)

$5,500.00 plus vat per organisation (11 to 20 participants)

Call for non-member pricing

Method: Virtual | Duration: 3 hours | Dates and Times: Flexible

Contact Laura Rosales at This email address is being protected from spambots. You need JavaScript enabled to view it. or 675-5873 ext. 246 to request a quotation or purchase this programme for your organisation.

Request This Training

 

 PROGRAMME NAME  DATE/ TIME  DESCRIPTION  SIGN UP

THE MANAGER AND SUPERVISOR'S GUIDE TO DEFINING AND ADDRESSING WORKPLACE MISCONDUCT

 

This in-company special is designed to be delivered to individual companies for up to twenty (20) participants. This, therefore, allows some flexibility in tailoring the programme to the needs of your organisation.

Please note that this training must be purchased in August or September 2021 to secure the special pricing below. Training delivery dates are flexible based on company needs.

Available: August to September 2021

 

Dates and Times: Flexible

Confronting misconduct in the workplace is challenging, especially as a line manager or supervisor. Many feel apprehension to investigate or discipline employee misconduct for fear of suffering dislike among colleagues or making costly mistakes. However, refusing to take corrective action can cause small issues to become large problems that are costly and embarrassing for many companies. This compact session will equip managers and supervisors with the information and strategies to proactively and correctly deal with misconduct in its various forms.

 

Topics Covered

  • Role and responsibilities of line managers and supervisors
  • Misconduct
    • Simple vs. serious misconduct
    • Physical vs. virtual misconduct
    • Off-duty vs. on-duty misconduct
    • Misconduct that benefits the individual vs. the organisation
  • The most common forms of misconduct in the workplace
  • Types of misconduct that are damaging to a business
  • Condonation as the manager and supervisor
  • Documentation must-haves
  • Treating with misconduct in a unionised vs. non-unionised environment
  • Applying procedural fairness when addressing misconduct
  • Examination of Industrial Court judgments on misconduct

 

Terms

$7,300.00 plus vat per organisation (up to 10 participants)

$9,800.00 plus vat per organisation (11 to 20 participants)

Call for non-member pricing

Method: Virtual | Duration: 6 hours | Dates and Times: Flexible

Contact Laura Rosales at This email address is being protected from spambots. You need JavaScript enabled to view it. or 675-5873 ext. 246 to request a quotation or purchase this programme for your organisation.

Request This Training

 

 PROGRAMME NAME  DATE/ TIME  DESCRIPTION  SIGN UP
Quick-Bite Session

COMMUNICATING EFFECTIVELY VIA EMAILS

 

This in-company special is designed to be delivered to individual companies for up to twenty (20) participants. This, therefore, allows some flexibility in tailoring the programme to the needs of your organisation.

Please note that this training must be purchased in August or September 2021 to secure the special pricing stated. Training delivery dates are flexible based on company needs.

Available: August to September 2021

 

Dates and Times: Flexible

If you are facing overloaded email inboxes and massive amounts of inbound emails daily, you are not alone. Today’s workforce is overwhelmed. In our hyper-connected world, email has taken over our workdays and sometimes encroaches into our personal lives, just to be able to catch up. The result is that it is difficult or sometimes impossible to prioritise work and get the important things done. This programme will assist participants in creating order from chaos, by using technology more wisely and email, more effectively.

 

Topics Covered

  • When should you email vs. call vs. have a meeting?
  • Useful tips and tricks to manage your inbox effectively
  • Guidelines for writing short, impactful emails that get results

 

Terms

$2,700.00 plus vat per organisation (up to 10 participants)

$3,100.00 plus vat per organisation (11 to 20 participants)

Call for non-member pricing

Method: Virtual | Duration: 1 hour | Dates and Times: Flexible

Contact Laura Rosales at This email address is being protected from spambots. You need JavaScript enabled to view it. or 675-5873 ext. 246 to request a quotation or purchase this programme for your organisation.

Request This Training

 

 PROGRAMME NAME  DATE/ TIME  DESCRIPTION  SIGN UP
Quick-Bite Session

HOW TO CONDUCT MEANINGFUL AND EFFECTIVE MEETINGS

 

This in-company special is designed to be delivered to individual companies for up to twenty (20) participants. This, therefore, allows some flexibility in tailoring the programme to the needs of your organisation.

Please note that this training must be purchased in August or September 2021 to secure the special pricing stated. Training delivery dates are flexible based on company needs.

Available: August to September 2021

 

Dates and Times: Flexible

Meetings are an important part of organising a team and running an organisation. However, many meetings are ineffective and fail to meet their objectives due to several types of errors, such as poor planning, lack of structure, weak meeting management skills, and no follow-through. This programme will reinforce how productive meetings should be conducted and give participants the skills and techniques required for getting the most value from their meetings.

 

Topics Covered

  • Determining and assigning various meeting roles
  • Choosing the most effective meeting techniques
  • The Chair’s role before and during a meeting

 

Terms

$2,700.00 plus vat per organisation (up to 10 participants)

$3,100.00 plus vat per organisation (11 to 20 participants)

Call for non-member pricing

Method: Virtual | Duration: 1 hour | Dates and Times: Flexible

Contact Laura Rosales at This email address is being protected from spambots. You need JavaScript enabled to view it. or 675-5873 ext. 246 to request a quotation or purchase this programme for your organisation.

Request This Training