Supervisory Management 360: Developing Supervisory Excellence and Future-Ready Leaders
Supervisors have many responsibilities, including directing and motivating the performance of others, and ensuring that employees are given every opportunity to perform to their fullest potential. Whether you are an experienced supervisor, newly promoted, or striving to earn a promotion, this programme is designed to cultivate a culture of accountability and empowerment among team members by providing clear direction, setting high standards, and fostering open communication.
The programme aims to provide participants with practical strategies to transition effectively into leadership roles, enhance their ability to delegate and manage performance, build trust and credibility with their teams, and resolve conflicts constructively. Through a blend of theory, and interactive exercises, participants will gain the confidence to lead diverse teams, foster motivation and accountability, drive organizational performance, and prepare for future leadership responsibilities in an evolving workplace.
Topics to Be Covered
- Examine attitudes, behaviours and characteristics of effective leaders
- Understanding leadership in the current VUCA environment
- Adaptive Leadership in the age of AI
- Incorporating effective emotional intelligence skills
- Identifying and flexing your communication style
- Time management and prioritisation techniques
- Implementing tools for effective conflict management & problem solving
- Goal setting at three (3) levels
- Coaching and mentoring for performance improvement
- Managing grievances
- Industrial Relations Basics
Date & Time
Dates: Thursday, 18th and Friday, 19th September 2025 | Time: 8:30 a.m. - 12:30 p.m. (daily)
Venue: Online via ZOOM Meeting
Cost
$1,800.00 plus vat (ECA Members) | $2,200.00 plus vat (Non-Members)
Facilitator
La Toya Griffith
Strategic Human Resource Consultant
La Toya Griffith is a Certified HR Professional with 15+ years of meaningful experience integrating HR initiatives with strategic business goals to ensure superior organizational performance.
In addition to her technical competencies in the coordination and management of Strategic Planning sessions, Human Resource Audits, Compensation Surveys, Satisfaction/Engagement Surveys and Training Needs Analysis, La Toya has designed, developed, implemented and evaluated systems relating to Performance Management, Job Analysis, Business Process Re-engineering and Policy Development. Whenever she can be of service La Toya continues to share her knowledge, skills and abilities.
NEED MORE INFORMATION?
For further details please contact:
Training Department | 1 (868) 675-5873/638-6463
Ms Laura Rosales | ext. 246 |
Ms Shantala Reece-Whiteman | ext. 248 |
Email:
Event Information
| Event Date | 18/09/2025 8:30 am |
| Event End Date | 19/09/2025 12:30 pm |
| Individual Price | Members: $1,800.00, Non-Members: $2,200.00 (plus vat per person) |
| Location | Online - ZOOM Meeting |