Supervisory Management 101: For the Newly Appointed Supervisor

Advancing to a managerial role signifies a noteworthy achievement in one's career, accompanied with fresh obligations and difficulties. As a supervisor, your role is vital in influencing your team's performance, cultivating a positive work atmosphere, empowering team members and contributing to the overall success of the organisation. This programme is specifically designed to provide you with the necessary skills, knowledge, and tools to excel in your new position. 

Attendees will get an extensive introduction to the essential elements of management and leadership. By integrating theoretical information, practical activities, and examples from the real world, participants will acquire the necessary skills to successfully manage their team. 

TOPICS TO BE COVERED

• Examine attitudes, behaviours and characteristics of effective leaders
• Incorporating effective emotional intelligence skills
• Identifying and flexing your communication style
• Building an agile team for top performance
• Goal setting at three (3) levels
• Implementing tools for effective conflict management & problem solving
• Coaching 101
• Managing grievances
• Industrial Relations Basics
• Practical Activities
  

Who Should Attend? Business Owners, Supervisors, Persons Interested in Supervisory Roles

 

Date: Thursday 25th & Monday 29th July 2024 | Time: 8:30 a.m. - 12:30 p.m. daily

Cost (per person): $1,600.00 plus vat (ECA Members) | $2,000.00 plus vat (Non-Members)