Supervisory Management 101: Leadership in Action
Supervisors have many responsibilities, including directing and motivating the performance of others, and ensuring that employees are given every opportunity to perform to their fullest potential. Whether you are an experienced supervisor, newly promoted, or striving to earn a promotion, this programme is designed to cultivate a culture of accountability and empowerment among team members by providing clear direction, setting high standards, and fostering open communication.
This programme is designed to provide you with the essential tools, techniques, and confidence to become a trusted and effective leader. This comprehensive online course covers the core principles of leadership and offers practical guidance for managing everyday challenges in supervising a team.
TOPICS TO BE COVERED
- Examining attitudes, behaviours and characteristics of effective leaders
- Understanding leadership in the current VUCA environment
- Adaptive Leadership in the age of AI
- Incorporating effective emotional intelligence skills
- Identifying and flexing your communication style
- Implementing tools for effective conflict management & problem solving
- Goal setting at three (3) levels
- Coaching 101
- Managing grievances
- Industrial Relations Basics
Date: Tuesday, 22nd & Wednesday 23rd, October 2024 | Time: 8:30 a.m. - 12:30 noon
Cost (per person): $1,400.00 plus vat (ECA Members) | $1,800.00 plus vat (Non-Members)
FACILITATOR
Ms. La Toya Griffith
Human Resources Consultant
La Toya Griffith is a Certified HR Professional with 15 + years of meaningful experience integrating HR initiatives with strategic business goals to ensure superior organizational performance.
In addition to her technical competencies in the coordination and management of Strategic Planning sessions, Human Resource Audits, Compensation Surveys, Satisfaction/Engagement Surveys and Training Needs Analysis, La Toya has designed, developed, implemented and evaluated systems relating to Performance Management, Job Analysis, Business Process Re-engineering and Policy Development. Whenever she can be of service, La Toya continues to share her knowledge, skills and abilities.
NEED MORE INFORMATION?
For further details please contact:
Training Department | 1 (868) 675-5873/638-6463
Ms Laura Rosales | ext. 246 |
Ms Shantala Reece-Whiteman | ext. 248 |
Email:
Event Information
| Event Date | 22/10/2024 8:30 am |
| Event End Date | 23/10/2024 12:30 pm |
| Individual Price | Members: $1,400.00, Non-Members: $1,800.00 (plus vat per person) |
| Location | Online - ZOOM Meeting |