Administrative Professionals Day Retreat

Each year, Administrative Professionals Day allows employers to recognise and celebrate their administrative staff - assistants, secretaries, or other office professionals.

Let us help you celebrate your administrators and say Thank You!

Join us at Kapok Hotel as we network, dine and learn from two (2) of our most successful and highly practical professional development programmes.

 

SESSION ONE (A.M.)

Developing You! Practical Communication Skills for Administrative Professionals

Topics to be Covered

• Making an excellent first impression
• Understanding Emotional Intelligence
• Impact of body language and expressions
• Promoting confidence and building trust
• Active listening techniques
• Effective questioning strategies
  
• Communicating in difficult situations
• Structuring conversations
• The effects of word selection

 

SESSION TWO (P.M.)

Effective Business Writing 101 for Administrative Professionals

Topics to be Covered

• Understanding Strategic Writing
• Communication structures for various types of correspondence
• Transcribing written communication from verbal or written instructions
• Managing tight deadlines
• How to overcome low confidence, paralysis, and procrastination
• Finishing techniques

 

Date: Wednesday, 26th April 2023 | Time: 8:30 a.m. - 4:00 p.m.

Cost (per person): $1,200.00 plus vat (ECA Members) | $1,500.00 plus vat (Non-Members)

HALF (1/2)-DAY OPTIONS ARE ALSO AVAILABLE!

• Group Discounts Available!!!
• Package includes refreshments, lunch, certificates of participation and tokens of appreciation